Pepperfry.com
- Denying Return for defective product Open
Iyan Karkuvel Rajan A filed this complaint against Pepperfry.com on Mar 23, 2021
I ordered a chair from pepperfry. The product came defective and I raised a return request. They are denying return saying they can repair it and give. Moreover as per their policy if their product came with missing components I am eligible for a return. But the customer care is denying it and force me to take up the repair option.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Pepperfry.com
Resolved
Frustrated? File a Complaint
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
Pepperfry.com - Received Damage Product S Closed
Hi Team, I am writing to report that I received my order today in damaged condition. While I have ordered several products from you in the past without issue, I am very disappointed with the state of this delivery. Please find the details...
May 08, 2026 by Riyazahmed M Balbatti
Pepperfry.com - No replacement refund for wrong sofa delivered by pepperfry com Closed
I had purchased a sofa from pepperfry.com by visiting the store in Whitefield Bangalore. The sofa what i received is wrong one compared to what i purchased. the same i had reported to store manager on same day(*th Aug.****) itself when the sofa...
Sep 04, 2024 by Raghuram Ganjikunta
Pepperfry.com - Refund not processed Closed
I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment package will be picked-up, they wil...
Sep 10, 2023 by Jai Shankar Giri
Pepperfry.com - 100 nights trial mattress fraud Closed
Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it....
Jun 11, 2023 by Pawan Koshta
Pepperfry.com - Defective product Closed
I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Request item to be serviced as it i...
Apr 22, 2023 by Pranav Audhkhasi
