Big Basket - Aren t responding to my complain after freezing my account ^Closed

My big basket account suddenly froze i called for help they didn’t explain properly so i was like okayy . Now the problem is my wallet has ***+ which im asking them to return to my bank account. Customer service poor , not picking up my call...

Apr 12, 2026 by Varun verma

Big Basket - Internal damaged product received after raising up the return request the faulty product was not pic ^Closed

I have ordered taking cactus from big basket on **th dec **** upon receiving the product I tried to turn it on ,But the product was not turning on I tried to charge it but it was not charging. So I have raised a return request for the product....

Dec 21, 2025 by Amman Sayyad

Big Basket - Frozen items delivered in paper bag multiple times ^Closed

For the last *-* months, everytime I order frozen food items, they get delivered in paper bag instead of ice box. Everytime I complain, they assure they will fix the SOP and next time order will be delivered in proper air tight container but th...

Nov 10, 2025 by KARUN BANSAL

Big Basket - Regarding issue in refund of order no BNN by Big basket ^Closed

Please find the attachments of my prepaid order dated ** October **** with order no: BNN-**********-********. My prepaid order was cancelled by your delivery partner without Mentioning any reason. I received the message that money will be refun...

Nov 04, 2025 by Deepak Verma

Big Basket - Damage product ^Closed

I had ordered rice from big basket on * of Oct **** which I had received totally damaged full of insects inside it when I opened the seal I immediately contacted the costumer service of big basket and told them all the issues they said they wil...

Oct 10, 2025 by Neha Singh