Big Basket
- Damage product Closed
Neha Singh filed this complaint against Big Basket on Oct 10, 2025
I had ordered rice from big basket on * of Oct **** which I had received totally damaged full of insects inside it when I opened the seal I immediately contacted the costumer service of big basket and told them all the issues they said they will pick up the parcel in any condition and promised me that pick up will be done they gave me slot of * pm to **pm i waited but no one came for pick up I contacted and complaint several times but no action was taken and on ** of October around *:** am I had received a message and a mail which says my pick up order was cancelled like what the hell is this
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Big Basket
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
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