Big Basket
- Amount Not Refunded Closed
Aravindkumar filed this complaint against Big Basket on Sep 23, 2020
The payment was made online but the delivery executive told the money was not paid and I had to pay it again. Money was deducted two times where the status itself shows paid and the customer service people themselves don't know whether it is paid or not. The money (Rs.***) is still not refunded, it has been * days after the double payment.
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Resolution Demanded:
Refund / Credit for purchase
Big Basket
Resolved
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Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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