Swiggy Insta Mart
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Complaints
Swiggy Insta Mart - Refund for cancelled order by Instamart Closed
placed a grocery order on ** March, which was cancelled by Instamart. It has now been * days, and I have still not received my refund. I raised a complaint, but it was closed without resolution. Despite calling customer care for three consecuti...
Mar 25, 2026 by Joyce Sukul
Swiggy Insta Mart - Diffrent item received Closed
I order whisper * layer protection pack but they deliver whisper no gap no leaks pack and now they said both products are same ...
Feb 16, 2026 by Harpreet kaur
Swiggy Insta Mart - Defective Product Delivered Closed
I had ordered on **th January, **** a charger: "Ambrane ***W Gan Charger Adapter, * Ports - * Type C & * Usb For Iphone, Samsung, Type C Laptops: Macbook, Dell, Hp, Black " from Swiggy Instamart. The charger arrived, but whenever I touch it, I...
Jan 30, 2026 by Usha Patlo
Swiggy Insta Mart - Isopure protein powder fake product worth rs Open
I have order isopure protein powder worth **** , when scanned the code for authentication , it failed and there is no resolution on the swiggy instamart for refunds i emailed them attaching pictures but there is no o response...
Jan 29, 2026 by Sethu raghav
Swiggy Insta Mart - Defective item recived Open
I am writing to report an issue with the Eveready extension box that I ordered recently. I received the product three days ago, and today it suddenly stopped working. There is no indicator light when switched on, and the device is completely no...
Dec 11, 2025 by Nandani Nandwani
Swiggy Insta Mart - Damaged product received in third consecutive time Closed
I have ordered products from Instamart regularly. In the last * consecutive orders I made on ** August, ** Aug and ** Aug vide Swiggy order id : ***************, *************** & ***************, I have received the damaged and rotten prod...
Aug 31, 2025 by Abhay Srivastava
Swiggy Insta Mart - Package Cancled by the operator Closed
On **rd mar **** I have ordered "Alpino Peanut Butter and Bread Packet", on the same time the swiggy Insta Mart Canceled my order, and initiate the refund but on **th of Mar **** I didn't receive refund amount. I'm calling swiggy support team b...
Mar 26, 2025 by Srikanth
Swiggy Insta Mart - Refund Closed
I have ordered perk avenue product and i had returned it however I haven't received any refund,I just got ** rupees.. I am been trying since * dys thr is no proper communication ...
Feb 17, 2025 by Arvind
Swiggy Insta Mart - Swiggy sent a spoiled ice cream Closed
I ordered a Quality walls Orea Ice cream and made the payment online but when i received it it was all foamy and was not frozen.Ut was spoiled and when I asked them to give me a refund they offerd me a coupon of **rs which doesn’t even cover ...
Nov 04, 2024 by Jasnoor
Swiggy Insta Mart - Received Expired Product Closed
I bought Quaker Oats and Britannia's Fudge it along with other products on June * **** on (Swiggy Instamart). After consuming it I got severe stomach ache and burn. I later checked the expiry date but it was cleverly erased. I tried checking us...
Jun 10, 2024 by Preethi
Swiggy Insta Mart - Expired product received Offered Resolution
Received expired product ...
Apr 18, 2024 by Bhagyashri Rahul Bhadane
Swiggy Insta Mart - Items missing from my order Awaiting Details
So i ordered groceries from swiggy instamart total amount of the order was ****. But few items were missing in that order and when i reached out to swiggy customer service they are denying refund and refusing to delivery of the missing item ...
Mar 11, 2024 by Venkatesh Hariharan
Swiggy Insta Mart - Have bad condition products and not able to give refund or replacement Open
I ordered items from swiggy instamart , order id ( #***************) The order includes Amul Rasmalai , and the product I got was in a really bad condition, the rasmalai has turned into curd , I paid *** rupees for it , and it’s totally wa...
Oct 03, 2023 by PIU SAHA
Swiggy Insta Mart - Wrong product Open
Hi Team, I have ordered for Manforce * in * condoms but your team delivered different ones. I am not aware before use as this is a different product which I ordered. I tried to get solution from customer care but he was not able to provide...
Aug 26, 2023 by Abhishek Mishra
Swiggy Insta Mart - Damaged products Closed
Hi, The product is damaged and milk is leaking. The oil is of **** which is very old. The cap is missing and the bottom is not in its original packaging. The product was dirty as it was not properly packed and handled well even delivery per...
Aug 19, 2023 by Faizi Eram
Swiggy Insta Mart - Order was not delivered but marked as delivered Closed
Hi, yesterday I placed an ORDER #*************** The order showed delivered where as I didn’t received any. All the customer support said is that can’t give refund nor replacement as per policy. After requesting to let me know the deliv...
Jul 18, 2023 by Gitanjali Bora
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