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Sony - I have received a wrong product ^Closed

I have received a wrong product. I order a Sony earphone but I received boat earphone and paid for **** rupees. I want my money back. For proof I have video ...

May 16, 2026 by Chiranjeeb Mishra

Sony - SONY LED Concern regarding Service and Quotation for TV Reparis ^Closed

Dear Aftermarket Service Department - Daksha Services Pondicherry. I hope the message finds you well I am writing to express my concern regarding the recent service rendered by your mechanic for the repair of my TV, During the service, i...

Dec 12, 2024 by Udhaya Kumar

Sony - VERY POOR CUSTOMER SUPPORT AND SERVICE AT SONY ^Closed

Recently, I purchased a Sony Sound Bar from Great Eastern in Jaipur. Two days later, a technician named Dilip Lakwal came to my home for installation. During the process, he broke my Lloyd LED TV. When he turned it on to give a demo, the screen...

Aug 29, 2024 by Muskan Gupta

Sony - My Sony tv broken by it self ^Closed

My tv screen was suddenly broken because of manufacturing error my tv suddenly started heating while I watching and then suddenly I heard a pop sound and I saw that my tv display got broken I contacted the Sony customer care and then I done th...

May 24, 2024 by Harsha

Sony - Wrong product has been sent ^Closed

Recently I have ordered Sony Dual sense controller from Vijay sales online site, but they sent me the wrong product when I reported it to customer support, they asked me to return the product, so I returned it after that they never contacted me...

Dec 04, 2023 by Sridhar

Sony - Service centre refusing to repair replace ^Closed

My dualsense controller stopped working * months after purchase. Servixe center refused saying flipkart doesnt have warranty on their website but the manual i got in the box says there is a **month guarantee which is sonys responsibility still ...

Aug 05, 2023 by Mohit gohel

Sony - Tv ^Closed

My tv picture tube has been not working and Sony india had been promised me to bring a spare in *-* days. But it's about ** days...

Jan 27, 2023 by Anish

Sony - Sony Bravia TV Repair Issue Negligence of Sony Authorised Service Center ^Closed

Dear Sir, I own Sony TV model KDL-**EX***. The TV was in excellent condition - no issues whatsoever. I have been seldomly using it when I come to visit my parents in Noida. I stay in Bangalore as I am working there. On my visit this tim...

Aug 12, 2022 by Manish Singh

Sony - SONY BRAVIAKD ^Open

PURCHASED SONY BRAVIA IN **** . NOW IS AN ISSUE WITH THE DISPLAY WHICH COSTS AROUND RS **,*** AS PER SERVICE CENTER...I HAVE REQUESTED SONY INDIA TO RESOLVE THE ISSUE BUT THERE HAS BEEN NO RESPONSE. KINDLY HELP REGARDS KAMESWARA RAO.PERI **...

Jul 18, 2022 by Kameswara Rao Peri

Sony - Sony tv says parts not available and is asking to buy new tv from them ^Open

my sony tv had * red blinking problem, which is a basic problem as listed on their own website videos. i called the service center guy for repair. they said sony does not repair and only replaces parts. they took **** advance and sent **** invo...

Mar 19, 2022 by sudha deverkonda

Sony - Sony Tv Not Working ^Open

High variant Sony tv purchased in the end of year **** at the cost of Rs. ******/-... Suddenly one fine day without any physical damage tv display is not working. Lot of time service executive visited and attempted could not able to resolve the...

Dec 22, 2021 by Mugundan

Sony - No diagnosis of complaint ^Closed

The technician has inspected the tv at home and has not given any diagnosis sheet. He verbally stated that the motherboard is not working. The store representative has abruptly cut the call when asked for written diagnosis. ...

Dec 16, 2021 by Chinta Sandeep

Sony - Replacement not provided ^Open

I am using a sony LED which stops working, i made a complaint to Sony( Complaint ref no. J********). This complaint was made on ** Sep, i request them to repair my TV. Service engineer from Sony visited my home and he said TV cant be repaired a...

Oct 24, 2021 by Sachin Solanki

Sony - Product quality complaint request ID Sony LCD TV KD ^Closed

This is in reference to my Sony LCD TV KD-**X****E (serial number: *******, Purchase date: **/**/****). This TV has a problem of sporadic shutdown with power led blinking red * times (service request ID: ********). The technician (Sonu Elect...

Sep 19, 2021 by Jitendra Gandhi

Sony - Got a defective television from sony it s in warranty ^Open

I got a defective tv from brand song I purchased from Amazon my tv is under warranty and I facing problems now display not working line comming , tv is switching off in middle , I complaint on **th of August they have not given any resolution t...

Aug 31, 2021 by ASMIT KUMAR

Sony - Issue with while a game ^Open

Hi, This in regards to an issue with my PS* which is not more than a month old. The game crashes in the middle of the game and shows error CE ***** - *. The technician has totally refused to understand the issue and instead refuses to p...

Aug 12, 2021 by Kaushik Jayanty

Sony - Hidden Installation Charges and rude staff ^Open

I have purchased one home theater system from Sony Center – Goel Bros SCO ***, Sector **, Chandigarh for Rs **,***/-. I have paid Rs **,***/- through the digital payment system (UPI). Person in charge confirmed to me that they will refund ...

Jun 22, 2021 by Pulkit Bindlish

Sony - Issue with Sony warranty ^Closed

Sony is refusing to change damaged led panel there is no physical damage but they are not changing for free . Bought it just ** days back...

May 08, 2021 by Belide santhosh kumar

Sony - Sony 32 inches smart TV ^Open

I have bought sony ** inches tv * days back and i feel the picture view quality is not up to the mark and i am not Satisfied , so Asked sony to replace the TV with bigger size of ** inches where we are ready to pay the balance amount for ** inc...

Apr 23, 2021 by Nagarajan H

Sony - Fake call from naukri com ^Closed

I got a call from naukri.com and then they ask me to pay rs.**** for some reference I'd and all ... Only after that i can apply in any company.... After i paid this amount.... I got a call from naukri.com that my resume is got selected for sony...

Apr 16, 2021 by Karishma

Sony - Laptop lock problem ^Open

I came to the shop for laptop repairing( lock repairing) he told me that he will replace the lock and charge **** rs(**** for lock) and *** person charge. But instead of replacing the lock he stick( with some liquid) the lock only. And ask me ...

Feb 18, 2021 by Dr. Pradeep Yadav

Sony - Issue with TV Wifi not working ^Closed

I had purchased **” *K Full HD Sony TV (model **X****H) from Reliance Digital from reliance mall near Mhatre bridge Pune on **th Dec. TV was delivered on **th Dec , after much follow-up installation was done **th Dec. *. The instal...

Jan 13, 2021 by Amrut Mulay

Sony - Defective Sony headphones ^Open

I purchased a pair of Sony Bluetooth headphones (model WI-SP***N) in **** which cost Rs. ****. Within the * year warranty period, I faced a number of issues for which I made multiple trips to the service center which cost time, money and effort...

Dec 20, 2020 by Abishek Subramanian

Sony - Gift item not received ^Open

Hi, Purchased Sony **X****H TV from Amazon on **.**.**** and was delivered on **.**.**** Order Id ***-*******-******* Sony company is offering Sony wireless headphones for the above mentioned model as festival gift for the period **.**....

Nov 12, 2020 by C SATHYA NARAYANA

Sony - Sony Oled TV Pannel Issues ^Closed

I had Purchased Sony OLED TV (**inch) on March **,**** from Snehanjali Electronics And Trading PVT LTD in Kandivali (West) In month of April (during lockdown) I got error messages of image retention (attached). While checking online on calling ...

Oct 30, 2020 by Devang

Sony - Problem in sony TV under warranty ^Closed

Puchased SONY LED TV **" Model -**W***F Batch ******* on dated * October ****, after few days we found black and white spots. Made complaint on line sony customer care (No. ******** dt. ** July ****). but till now sony could not rectify the sai...

Oct 20, 2020 by RAJU NIGAM

Sony - Five months delay in receiving a refurbished phone ^Open

On ** march ****, I went to sony service center to repair my broken phone. Sevice center told me to submit **** rupees and they will give me same model refurbished set after a week. Today it's been * months but i haven't received my phone. When...

Aug 20, 2020 by Artima

Sony - Wrong Used Product with Missing Accessories ^Open

I had placed an order of WI-****XM* through Amazon.in website on **th June ****. The ordered got delivered on *th July ****. Unfortunately, the seller had not only shipped me a wrong product but also, they cheated me. They shipped the wrong pro...

Jul 07, 2020 by Saroj Kumar Sahani

Sony - Undelivered item past 3 months paid full amount ^Closed

I have booked ** inches sony tv on *nd April , as per their confirmation they promise to deliver with in * days. Since * months they are not responding not phone or mail.I made full payment by card Rs. **,*** please refund the amount. Order No...

Jun 30, 2020 by Sumi shibu

Sony - Money got wasted ^Open

I make a repair of my laptop part and it gets damaged again with the same issue. ...

Jun 21, 2020 by Yogesh

Sony - Screen of New LED TV damaged ^Closed

We brought sony LED TV in MAY,****. It cost around *****/-. Just in *.*years, vertical lines have started coming in LED. Infact now whole screen is covered with vertical lines. Sony people are not responding. After a search we found hundred...

May 27, 2020 by Tejsingh Shekhawat

Sony - Different product delivery ^Closed

I will order the branded head set with combo offer but e will delivered unbranded headset.......

Mar 19, 2020 by Sampath Kumar R

Sony - Fake product and missing items ^Closed

I am seen a combo offer from ezeekart, which is a sony wireless headphones and a wireless ear buds, its impress me, and booked, after delivery, i open the box, its have only one item that is wireless headphone, its look like a local branded a...

Feb 22, 2020 by Rajeesh

Sony - Sony TV issue ^Open

I have contacted sony service centre because there was an issue in my TV. The issue was that there were linings appearing on my sony TV(** inches). For this they have agreed to send the technician. The technician while visiting have said to ch...

Feb 20, 2020 by Sanket Chandak

Sony - Order not received All contact details are fake ^Closed

I ordered a sony wireless headset and a sony bluetooth speaker at combo pack at the price **** which was shown limited . But when i want to cancel the order and for this when i tried to contact them, all contact details ahows fake. I had paid ...

Feb 06, 2020 by DIPANJAN PAL

Sony - Recieved fake sony in ears by COD ^Closed

I ordered a set of sony MH*** from supeal.com. They came after recieving a confirmation via sms. I already own a set of original sony in-ears. Upon recieving them i found out they are fake and sound completely different from the original. Supea...

Jan 26, 2020 by Gourab Hazra

Sony - Sony LED 55 inch flickers ^Open

Sony LED ** inch TV model **W***D was purchased before three years for Rs.*.** laks. Now the screen is flickering and the customer care person is estimating Rs.**,*** to replace the panel with * yr Warranty. I need a replacement/refund for thi...

Dec 31, 2019 by R Saravanan

Sony - Defective SONY WI ^Open

I had purchased a 'Sony WI-C*** Wireless Neck-Band Headphones' dated **/Sep/**** thru one of outlet Sony Center, **, M.G. Marg, Hazratganj, Lucknow, Uttar Pradesh. And very next day when myself start using it found an issue with its microphone ...

Nov 19, 2019 by Deepak KS

Sony - Sony bravia klv screen goes black in only 3 years ^Open

We had bought SONY BRAVIA KLV-**R***C in March ****. we were told that we will not face any problem for the coming **yrs. but recently a week ago the TV screen goes totally black and also very suddenly. we filed the complaint to the customer ca...

Oct 09, 2019 by abhijit chandrakant bire

Sony - Package not delivered ^Open

Dream tecnology,near canara bak ranginakatte bhatkal order date:**/*/**** order item:SONY XB***BT BLUETOOTH HEADSET WITH MIC (RED, OVER THE EAR) (MOBILE & ACCESSORIES) payment option: debit Card (State Bank ) India ...

Aug 25, 2019 by Yogesh

Sony - Fraud case done ^Open

I ordered Samsung level u headphone combo set but the wrong item received. I want my money back as soon as possible. I am submitting a bill with pdf format....

Aug 14, 2019 by Pallab Tripathy

Sony - Unauthorised bill received ^Open

I purchased *TB Sony hard disk from Lotus electronics near Sneha Nagar Sapna Sangeeta road. It was under a *-year warranty. But when I submitted for repairing hard disk to Sony service centre the service centre told me that bill is not correct....

Jul 25, 2019 by Balram Jat

Sony - Denying warranty service during warranty period. ^Closed

Dear Sir, I have purchased Sony LED ** inch on **th July ****. This month we have noticed white spots on the screen. I have complained in customer care and technician Benchmark Infotech, CBI Road, Bangalore has come and inspected but for our su...

Jun 14, 2019 by Praveen Kumar M

Sony - Got a different brand product ^Open

I want my money back what I got that is totally fake. I have ordered a Sony earphone and Bluetooth earphones but I received a different brand product. Please help in this matter....

Apr 07, 2019 by Samir sarkar

Sony - Fake and wrong item delivered ^Open

I was showed that I would get Sony earbuds and * single Sony big earphone but instead, they sent me old China product that too with cellotape of JBL company and * single i* earpod. Please help me to refund my money as soon as possible....

Apr 05, 2019 by Krishna patalia

Sony - Received a local company product ^Closed

I have ordered Sony wireless speaker with earpod combo but I received a local company product. Please help in getting the refund or replace this product. I have a video when I open the package....

Mar 31, 2019 by Haresh kathiriya

Sony - Poor product delivered ^Closed

I ordered a Sony Bluetooth and headset but they have delivered Chinese product. I want to return it. The product is of poor quality. ...

Feb 19, 2019 by Sangamesh kasabegoudar

Sony - Wrong product delivered ^Open

Wrong product delivered please rectify it... ...

Feb 12, 2019 by Manjunath

Sony - Worng products delivered ^Closed

I had order a sony erphon and speaker and sony wireless headphone but delivered a china product please return my money contact number ********** ...

Feb 11, 2019 by Umesh yadav

Sony - TV failure ^Open

I have purchased Sony bravia **" LED TV, within the warranty period the display get failure. From Sony Customer service they telling us they will provide chargeable service worth rs*****...

Jan 23, 2019 by vinoth kumar

Sony - Brand New TV Not Working Properly ^Closed

I bought a sony full hd tv klv-**r***f on **th August ****. From the first day itself the picture quality is just average. The FM doesn't work and the tv doesn't detect my hard disk even though the format is supported as per sony's website. I...

Aug 23, 2018 by Hitesh Sharma

Sony - Not working product ^Open

i order from saleshop.biz some product but its not working and i also try to contact customer support but are not picking the call i want refund my money...

Jul 09, 2018 by deepak rana

Sony - Package not delievered yet ^Open

So while searching on olx for ps* i stumbled upon an ad of ps* pro for Rs *****. i asked for phone mumber of that user to talk to whatsapp. so he gave me and we started a chat where i aksed him to exchnange it with sony xperia Z and psp ****. h...

May 11, 2018 by Shivam Nodiyal

Sony - Sony PS3 Service Issue ^Open

this is in reference to service request job no. j******** for our ps* serial no. ******* *** gb model which is giving no video output on tv. we had submitted the console to Sony Service center and in response to our service complaint , sony I...

Apr 19, 2018 by Prachi

Sony - PS4 controller not working ^Closed

I recently ordered an PS* but it's controller is not working as expected...

Apr 06, 2018 by aditya

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