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RELIANCE DIGITAL ^(60/133)

RELIANCE DIGITAL - Damaged product replacement not received ^Open

My name is Abhishek Tyagi. I am compelled to write this final escalation email due to the extremely disappointing, negligent and unacceptable handling of my complaint by Reliance Digital. I placed an online order for two Voltas air condit...

May 27, 2026 by Abhishek Tyagi

RELIANCE DIGITAL - Tv model shown one and billed lower value model ^Open

I have visited Reliance digital store in nexus forum Mall Hyderabad on ** ** ** and selected tcl **s*k which is only one model available in store and negotiate price to ***** The sales person Nitin intentionally billed lower value model tcl **...

May 24, 2026 by SIVARAO DANDA

RELIANCE DIGITAL - Deficiency in Service by Reliance Digital and Godrej Refrigerator Not Repaired Despite Warranty ^Closed

Purchased Godrej Refrigerator from Reliance Digital. Appliance stopped working on April **, ****. Complaint lodged immediately (Complaint No: *********). Technician visited on Sunday and identified a faulty Electronic Board. Despite multiple fo...

May 12, 2026 by swathi krishna

RELIANCE DIGITAL - AC Installation not provided even after 7 days ^Open

I purchased a Carrier *.* Ton * Star Inverter Split AC (Model: CAI**CE*R**F*) from Reliance Digital on **-**-**** for ₹**,***. At the time of purchase, I was assured free installation within **–** hours. However, even after more than * day...

Apr 26, 2026 by Uday Kumar Pantrangam

RELIANCE DIGITAL - Defective Refrigerator and Deficiency in Service ^Closed

I would like to submit an update regarding my complaint (Docket No. *******) against Reliance Digital. Despite repeated follow-ups and escalation to their CEO Desk, there has been no proper response or resolution from the Opposite Party. It ...

Mar 24, 2026 by Samyak Ajmera

RELIANCE DIGITAL - Misleading Information and Overcharging by Reliance Digital Store 5499 Insurance Issue ^Open

I purchased a mobile phone (OnePlus **R **GB/***GB) from Reliance Digital Store, Omaxe Connaught Place, Beta-II, Greater Noida on ** March ****. As per the invoice, an amount of ₹*,*** was charged under the head “resQ CS **k to **k” (i...

Mar 22, 2026 by Manraj Singh

RELIANCE DIGITAL - Defective ac ^Open

I am writing to escalate a complaint regarding a Samsung WindFree Air Conditioner purchased from Reliance Digital last year. Despite multiple service visits and numerous tickets raised since installation, the unit has never functioned correctl...

Mar 19, 2026 by Manojkumar Repala

RELIANCE DIGITAL - Complaint raised regarding the samsung washing machine wire damged ^Open

We purchased samsung washing machine and after it will be almost completing *year in *months and it is under warranty. We raised the complain in the reliance digital that the drum of washing machine is not rotating the next day the samsung tech...

Feb 28, 2026 by Pradip

RELIANCE DIGITAL - Complaint Against Reliance Digital for Sale of Used Activated Product with Expired Warranty Deficien ^Open

I ordered an Apple Watch from Reliance Digital on ** Dec ****; it was delivered on ** Dec **** with a tampered seal and damaged inner box. I raised a return on ** Dec ****, which was denied on ** Jan **** despite my unboxing proof. I later sha...

Feb 10, 2026 by Preeti Verma

RELIANCE DIGITAL - Order delivered partially return and refund reqested ^Closed

Order Id RD**EFBB***EE*F*B*EF-**, RD**EFBC***EF*AF****-**, RD**EFBA*E*EEA**F*E*-** Are the * orders placed for titan smart watch on online reliance digital store. Due to diwali offer was ongoing to additional fastrack earbuds to be delivere...

Dec 20, 2025 by Mandeep Verma

RELIANCE DIGITAL - New ac delivered with no Gas in Compressor ^Closed

I had purchased an Samsung Air Conditioner on **th October from your Reliance Digital store at Esplanade Mall, Bhubaneswar. It took * days to install the unit at my home. But today after installing the unit it was found that the air conditi...

Oct 31, 2025 by Sanjit Kumar Mohanty

RELIANCE DIGITAL - NOT GETTING REFUND ^Closed

I ordered a Macbook air m* on ** July and ** July was delivery date but I hadn't got delivery and next day on ** th july it automatically got returned. And after that on same day i file a request to initiate the refund process but till now it's...

Aug 02, 2025 by Shivin Soni

RELIANCE DIGITAL - Package not delivered and nobody listen my complaint in reliance digital customer care ^Open

i bought a laptop apple macbook air m* price is ******/- on **/**/**** delivery date showing **/**/**** but till date **/**/**** i'm not received any product or any information about my product. ...

Jul 22, 2025 by Anish Khardia

RELIANCE DIGITAL - Damaged defective product delivered ^Open

Respected sir/madam I have purchased a canon eos R*** camera worth rupees ***** on **-june-**** and it got delivered on *rd July **** .I unboxed the product carefully and fixed and try to take photos but the lens was not working and I checke...

Jul 04, 2025 by Anupama

RELIANCE DIGITAL - Reliance Jio network issue ^Open

From Dinesh Vk SreeNivas Valappilthody Katampazhipuram Palakkad ****** Sir , I am using Jio sim . From today afternoon the network is completely down and I can’t make a call or send messages to anyone.. I recharged my sim for o...

Jun 16, 2025 by Dinesh Vk

RELIANCE DIGITAL - Playing around with package delivery ^Closed

I had ordered a laptop from Reliance digital online on **th May ****, and while purchasing it mentioned the delivery date as to be delivered by **nd May ****, * PM. And on the day of the purchase they had even marked the item as shipped just af...

May 24, 2025 by Sidharth Rout

RELIANCE DIGITAL - Return of product not being accepted ^Open

### **Consumer Complaint Details** **Product**: Apple MacBook Pro **Order Date**: May *, **** **Delivered On**: May *, **** **Retailer**: RelianceDigital.in **Issue**: Received a company-locked device (not usable by retail customers) ...

May 21, 2025 by Vishwanatha HM

RELIANCE DIGITAL - Amount is debited but order is not comfomed ^Closed

My amount is debited but order is not confirmed and one ready ** days completed my amount is not refunded ...

Jan 16, 2025 by hasanaiah

RELIANCE DIGITAL - Package cancelled ^Closed

Order done **/**/**** Order cancelled **/**/**** Still no refund processed....

Oct 25, 2024 by Shashank

RELIANCE DIGITAL - Urgent Assistance Required for Moto Repair ^Closed

My name is Shashikanth, and I purchased a Moto G** mobile from the Reliance Digital Balanagar branch. My contact number is **********. During the purchase, I opted for insurance against any damages, with the assurance that any repairs would ...

Oct 25, 2024 by Shashikanth

RELIANCE DIGITAL - Warranty Claim ^Open

Dear Team, I am writing to formally address an ongoing issue regarding my Hisense TV (Model **A**F, *** cm/** inch *K Ultra HD Android Smart LED), which I purchased from Reliance Digital on August *, ****, as part of a promotional offer that i...

Oct 09, 2024 by JItesh Dhuriya

RELIANCE DIGITAL - Insta delivery ^Closed

I ordered oneplus *r and that was available as insta delivery option but after order there was no any tracking link i tried to connect customer service agent and they said your order will be deliver in next ** haurs but i was order in insta del...

Oct 06, 2024 by Gaurav singh

RELIANCE DIGITAL - Refund request due to double payment for a single purchase ^Open

Dear Team, On **th Sept **** between **:** hrs to **: ** hrs (approx.) we purchased few items from Reliance Smart Bazaar, Civil lines, Prayagraj. While making payment at the counter I tried to make the payment thru HDFC Credit card, but the c...

Sep 21, 2024 by ajay

RELIANCE DIGITAL - Damaged item delivered with paste sticker on damage mark on back side ^Open

A refrigerator was purchased from Reliance Digital store located in Jammu, Kunjwani, under Tax Invoice# T*SN*********** dated **/**/****. As per the commitment, the product was supposed to be delivered by the evening of **/**/****, but it was n...

Aug 19, 2024 by Radhey Shyam Meena

RELIANCE DIGITAL - Time waste of costumers miss guidance lack of employees training ^Closed

That day was Thursday I have asked reliance digital employees for discount on a new phone moto G** *G they said yes sir and said that **** rupees discount was available on ICICI credit card that day I didn't purchase the phone but on Saturday I...

Jul 23, 2024 by Himank Sharma

RELIANCE DIGITAL - Refund Not Credited ^Closed

I placed an order for Safe STB Vst ***d Stabilizer on **/**/****, which was automatically cancelled on **/**/****. I received a message stating that the refund was initiated and would reflect in a maximum of ** days. However, it has now been *...

Jul 10, 2024 by Tanzeem Akhter

RELIANCE DIGITAL - Reliance Digital Return Refund process delay by merchant ^Open

I bought a soundbar thorough Reliance Digital Online but I have been delivered a wrong product on **th May,**** and I have lodged a service request (on **th May,****) to return and refund the item. Since then customer support is delaying the pr...

Jun 24, 2024 by Ranadev Singha

RELIANCE DIGITAL - False promises and bad installation ^Closed

I was sold the product saying that Reliance would take care of every problem. The installation was done badly. The hole that was drilled was not closed. The vacum was not done. (As told by Bluestar technician). It rained and water started flowi...

May 06, 2024 by Akshay Dakalia

RELIANCE DIGITAL - Incorrect EMI Charge for Cancelled Order and no refund ^Closed

Dear Sir/ Madam, I ordered a product from Reliance Digital website on **-Apr-**** named "Samsung Galaxy Watch * Pro" amounting INR **,*** (Rs. **,*** - Rs. *,*** instant discount for EMI) under Debit card EMI scheme but due to delay in deliver...

May 02, 2024 by Nikhil Joshi

RELIANCE DIGITAL - Defect product ^Open

Dear Sir/Madam, I have purchased a home product (Lifelong LLDI**, **** Watts, Dry Iron, Temperature Control, Blue & White) from Reliance Digital (*nd October ****) Product is under warranty (Product warranty is * years). On *th Marc...

Apr 09, 2024 by Neetu Kumari

RELIANCE DIGITAL - Defective Product Refund required ^Closed

I purchased a Havells Cooler from Reliance Digitial website on ** Mar ****. Product deliver on * Apr ****, and it was dead on arrival. It was not working. I raised a complaint to Reliance on * Apr and asked for refund. Since then, I called them...

Apr 06, 2024 by Amit Kumar

RELIANCE DIGITAL - RECEIVED DEFECTIVE PRODUCT AND WANT REFUND ^Open

I purchased SAMSUNG S ** FE on *rd march **** from Reliance retail limited outlet of Moradabad Uttar Pradesh ****** CIN NO. U*****MH****PLC****** the phone is defective . Green lines are showing while playing and video on Youtube. Now the sales...

Mar 05, 2024 by Palak Choudhary

RELIANCE DIGITAL - Delivery Issue ^Open

Dear sir, I had ordered Iphone ** from Reliance digital on *rd march at *:** am on instant delivery option but I am still waiting for the delivery and delivery status update. not getting any useful information after so many calls and emails...

Mar 04, 2024 by Nitin Mohil

RELIANCE DIGITAL - Delivered Damaged product ^Closed

Recently I have brought a new DELL laptop in reliance digital store kamareddy Telangana. On **/**/**** i have made payment towards my new dell laptop(DELL **** i*/**Gen) Unfortunately the piece is out of stock in the store so the reliance digi...

Feb 21, 2024 by Arepally Ashrutha

RELIANCE DIGITAL - Refund not received ^Open

I purchased a laptop from Reliance Digital app on * Nov which was delivered to me on ** Nov. The laptop was faulty and had many problems So I filed a return and refund request on ** Nov, The laptop was picked up from my home on ** Nov and rea...

Dec 28, 2023 by Aman

RELIANCE DIGITAL - Payment unsuccessful ^Open

I ordered airpods pro, * days ago and the amount was deducted from the UPI but on the app it is showing payment unsuccessful and I contacted customer care but they are telling me to wait....

Nov 09, 2023 by Utkarsh Kumawat

RELIANCE DIGITAL - Faulty product received and not being replaced even after 5 days ^Closed

On **th August I purchased a New Whirlpool semi-automatic washing machine Ace XL ** on full payment from Elante Mall store, Chandigarh and got it delivered on **th. But found the product as defective. We got a engineer visit on **th who assure...

Sep 01, 2023 by Naresh Sharma

RELIANCE DIGITAL - They are not replacing my refrigerator even it s been not working since I bought last month ^Open

I bought a refrigerator from reliance digital at itanagar arunachal pradesh on ** July ****. Just after a few days it was not working properly and then I made a complaint about it. Then they send a mechanic and he repaired it. but again it's sh...

Sep 01, 2023 by pranjal pratim sharma

RELIANCE DIGITAL - Order Number Old Broken Wornout Product Received ^Open

Received an old broken headphone set of Lenovo **-July-**** and raised a request. More than * weeks no proper response....

Aug 09, 2023 by Anshul Raghav

RELIANCE DIGITAL - Reliance Digital Order is not being delivered and not cancelling the order ^Open

I ordered Airpods Pro * from Reliance digital application on **th July **** with an option of express delivery and getting it delivered in * hours as per them but they are not delivering the order, or not even cancelling the same even after mul...

Jul 21, 2023 by Alankrit Sharma

RELIANCE DIGITAL - AC broken during installation ^Closed

I received the AC on Apr ** - the air filters *.* micron were not installed at the time of installation called the technician who installed the ac and fixed it. Unfortunately during this fixture he knowingly unknowingly broke the latch of A...

Jul 18, 2023 by Niraj

RELIANCE DIGITAL - Package defected ^Closed

I ordered refrigerator from Reliance digital on **.*.****, I received the defected item and I replaced the product but again I received the defected product. From past ** days I am struggling to get my money back. I have been mentally harassed...

Jun 27, 2023 by Prashant Pandey

RELIANCE DIGITAL - Reliance Digital Store Anantapur not responding regarding my Refund amountRs from last 30 days ^Open

Dear Team, I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on **-May-****. They delivered on **-May-**** at *PM, installation done on **-May-****. But I received damaged product. So, I requested them for refun...

Jun 27, 2023 by Kiran Kumar

RELIANCE DIGITAL - Refund Issue ^Closed

Complaint No.: ********* Amount was deducted from my account and Reliance Digital didn't receive payment, so they asked me pay different mode of payment and other payment will be refunded within * working days. As of now I have not received re...

Jun 10, 2023 by Gajendra M N

RELIANCE DIGITAL - AC installation denial ^Closed

I, VALLALKANI.K N l, have purchased Samasung *.* ton AC at Reliance digital, Kattupakkam branch, Chennai, Tamilnadu on **.**.**. The product delivered on **.**.** and no one has come for installation till now, as it has been more than ** hours....

Jun 08, 2023 by VALLALKANI K N

RELIANCE DIGITAL - Service providing ^Closed

Took an Air Conditioner and also they offered special service scheme and took **** extra payment and now not responding for the service request and if request raised they are simply cancelling at their end with out resolving and not even contac...

Jun 01, 2023 by B Moses Anush Kumar

RELIANCE DIGITAL - Warranty denied ^Open

I had purchased Samsung air conditioner from Reliance digital retail store last year in April. They had sold me the same with an offer which mention * year warranty on various components including Gas recharge. The same was mentioned in the inv...

May 29, 2023 by Vinod KG

RELIANCE DIGITAL - Faulty installation of AC from Reliance digital ^Closed

I brought new AC-Daikin *.*T *SINV FTKM**U # Serial No ************** from Reliance digital seawood mall Navi Mumbai and delivered on **.**.**** Mr Girish from shop attended and assure services, but My friend beware me from purchaseing f...

May 29, 2023 by Sagar thakare

RELIANCE DIGITAL - PACKAGE DELIVERY ISSUE ASKING MONEY FOR DELIVERY ^Open

i have purchased an A/C Samsung with TAX INVOICE NO:T**************, PAYMENT REF NO: T****************** on **/may/**** worth Rs ***** from your Store at Kapoorthala Lucknow, which is not yet delivered yet.. Just Now i got a call from driver Mo...

May 26, 2023 by ABHA VERMA

RELIANCE DIGITAL - Defective ac delivered to me from reliance digital ^Open

Hi! I have purchased a Haier ac *.* ton from reliance store digital from guwahati on **th may **** & from day * i am facing cooling issue.Today their service technician also visited & found the same issue,but i am not getting any replacement f...

May 22, 2023 by Tanbir Hussain Mozumder

RELIANCE DIGITAL - Delay in installation and bad service ^Open

I purchased auaguard water purifier but installation is delayed I put leave for * days with loss of pay and every * hr they are telling he is coming but finally they will tell tomorrow, * days over my time is precious as aim doctor...

May 10, 2023 by kotha

RELIANCE DIGITAL - My refund is taking too long ^Open

I have cancel my order on the * of April **** and till today the refund has not been initiated. As written in the reliance digital website regarding the refund policy it clearly stated that the refund takes * to * days to get done but up till t...

Apr 20, 2023 by Alik malngiang

RELIANCE DIGITAL - Damaged product Aquasure 6 litres RO UV MTDS Water Purifier Smart Plus with Six Stage Purification S ^Open

I purchased the product from Reliance digital in online on the date of **-**-****, product name is Aquasure * litres RO + UV + MTDS Water Purifier, Smart Plus with Six, product cost is *****.*rs, product was delivered *-**-**** and the product...

Apr 15, 2023 by praveenyadav.m

RELIANCE DIGITAL - Package not delivered ^Open

I have placed an online order of MacBook air M* from Reliance digital on ** Jan ****.I received a mail that the product will be delivered on Feb ** ****.But after that I received another mail due to some issue the product will be delivered on F...

Feb 05, 2023 by Kirubakaran Loganathan

RELIANCE DIGITAL - Zestmoney Cashback not received ^Open

As I had discussed with Reliance Digital Executive, I have been entitled with **% cashback on my purchase of One Plus Nord *T phone at a price of Rs. **,*** purchased on * August ****. The cashback which i need to receive is Rs. ****. But I ha...

Jan 25, 2023 by Tanuj Patil

RELIANCE DIGITAL - Product missing ^Open

• Ordered a Realme Mobile Phone on **th October ****. • Order delivered on **st October **** • Instead, new mobile phone received an old/used HTC phone. • Called the Reliance Digital Customer Care immediately and spoke with Ms. Kush...

Jan 10, 2023 by Sivaram

RELIANCE DIGITAL - Not getting return or replacement ^Open

I had purchased apple earpods from reliance digital site and i got bad quality earpods, now i am asking for return or replacement of my product, they are not giving me any resolution its been * days still i didn't get any reply from reliance di...

Dec 31, 2022 by Harsh Raj

RELIANCE DIGITAL - Blue Star inverter AC ^Open

I had buy blue star *.* ton Inverter AC from the Reliance digital Porvorim Goa on ** March **** and in the month of October **** there is the first service of my blue star AC so i had made so many complaints to the blue start customer care that...

Nov 15, 2022 by Anish Vijay Tandel

RELIANCE DIGITAL - Refund replacement not provided ^Open

Hisense tv I bought from reliance digital had an issue with display. As the TV was under warranty I raised a service request with reliance digital. Technician visited and confirmed the issue and said panel was damaged, TV needs to be replaced. ...

Nov 03, 2022 by Pushkar Matkari

RELIANCE DIGITAL - Package not delivered yet ^Closed

I ordered a realme * *g *GB ***GB RAM phone on **th oct ****, for which the full amount was deducted from my credit card. The product was to be delivered on **th oct, but i have not yet received it. I filed a complained on **th oct, and calling...

Nov 02, 2022 by Monika Ghosh

RELIANCE DIGITAL - No product no refund ^Open

I have ordered a product on RELIANCE DIGITAL online on ** oct ****, where the product has to be delivered on ** oct ****. but till the time i have not received any product or refund. i have call them so many time on **, **, **, ** & ** on this ...

Oct 30, 2022 by Anilkumar Mahapatra

RELIANCE DIGITAL - Replacement of washing machine ^Closed

Timeline: **th oct, **** - Purchased washing machine on **th oct, **** - Received the product on **th, oct **** - Engineer visited and found product damaged **th, oct **** - filed a technical report by Engineer for replacement Till da...

Oct 26, 2022 by Rasesh

RELIANCE DIGITAL - I returned the product but the refund is not received more than 15 days ^Closed

I order mooto mobile on reliance digital the mobile price is **** it is hang and slow issues i raise queries and they approved of return . Return taken by Ecom express for Reliance digital at *th of October the product deliver to the your mot...

Oct 21, 2022 by Saraboji

RELIANCE DIGITAL - TV not received but app showing delivered ^Closed

I ordered a OnePlus Y*s TV from reliance digital on */**/** Since then the delivery status has been showing shipped, when we asked customer care they did not give any answer regarding the delay, they kept on saying your complaint will be resol...

Oct 21, 2022 by Ajay Phulwari

RELIANCE DIGITAL - Order not delivered they fooling around by giving dates ^Closed

I had order the product from Reliance digital on *th Oct the delivery date was **th Oct everyday the delivery date is being changed and no Info on when will I receive the product the date is changed everyday money is been paid now I have not re...

Oct 11, 2022 by Bharthi

RELIANCE DIGITAL - I canceled order but my money not refunded ^Closed

I order sandisk ***gb pendrive on */*/** and cancelled it on same date but my money was still not refunded and customer care agent telling we have already initiated refund but didn't receive my money ...

Aug 31, 2022 by Chandrashekar divatagi Divatagi

RELIANCE DIGITAL - Refund not credited back to credit card ^Closed

i ordered iphone ** on *th aug **** using HDFC credit card. Later due to some reasons i cancelled it on *th aug ****.I did a call to customer support team and asked them for refund after * working dates i.e Aug **th ****. Still they said they ...

Aug 24, 2022 by Sameer Sri Vishnu

RELIANCE DIGITAL - Product missing in the box ^Open

I have order two phones i.e. oppo A**s * gb and ** gb and oppo A** * gb and ** gb and the order number is RDF********. When i have received both the phones, when I open the c box (outer box which is packed by reliance digital) and found that...

Jul 30, 2022 by Pratik Rathod

RELIANCE DIGITAL - Refund not received ^Closed

Order no: RDF******** . Product name: SanDisk sd card. Actually, I received different product and after multiple times fight with them and now they finally picked the product but still not refunded my money. I already waited * months. Very wors...

Jun 19, 2022 by Lourdu Vinoth

RELIANCE DIGITAL - Product not deliveredrefund not credited for the same pproduct ^Closed

Ordered Toshiba ** inch smart TV on **/**/**** order Id RDF******** Product not delivered Refund not credited...

Jun 15, 2022 by Shvetank Kumar Singh

RELIANCE DIGITAL - Refundcancelled product ^Closed

I have purchased a iPhone ** worth ***** from reliance digital through debit card emi , I cancel the order next day but the first emi amount of mail ***** is debited from my account ...

May 27, 2022 by Sruthi Giri

RELIANCE DIGITAL - Refund not credited back to credit card ^Closed

I made a purchase on reliance digital e store on * May **** of a mobile model motorola g ** *gb ** gb worth Rs. ****.** and paid its amount via HDFC bank credit card in full on * May **** I cancelled order because it was stuck due to some deliv...

May 24, 2022 by Arjav Awasthi

RELIANCE DIGITAL - Reliance Digital Cheating ^Closed

WIth reference to my order with Reliance Digital Website Order number RDF******** placed on **th April **** for 'Realme **.** cm (**.* inch) LTE Pad * GB RAM, ** GB, Real Grey' and one other item. I did not receive the said item (Realme Pad)...

May 12, 2022 by Guru Magavi

RELIANCE DIGITAL - I have cancelled my order but 12 days over refund is not received ^Closed

I have cancelled the order ** days over not received the order ...

May 07, 2022 by Chandan J

RELIANCE DIGITAL - Payment unsuccessful but amount debited ^Open

I ordered boat earphones from the reliance digital app worth Rs. *** on *th May ****. I did the payment through UPI Via PhonePe as I paid the money I get automated message from the bank that this much money have been deducted from my bank accou...

May 05, 2022 by Shubham Dhokare

RELIANCE DIGITAL - Wrong product delivered and no refund ^Open

First Reliance delivered a wrong product , and when i asked to deliver the correct product they denied . Then they asked me to return the product and get the refund. I returned the product almost ** days ago , i still haven't got my refund. I h...

May 05, 2022 by karan

RELIANCE DIGITAL - Package not delivered but it is showing as delivered to me ^Open

I have ordered product *month ago at reliance digital but I didn't get delivery on expected time so I requested them to cancel it and do a refund. They confirmed it is cancelled and refund is in progress. After **days of cancellation I received...

May 03, 2022 by Sathyam

RELIANCE DIGITAL - Product not delivered ^Open

I ordered a HI SENSE TV ON ** JANUARY **** ONLINE THROUGH RELIANCE DIGITAL ORDER NO RDF******** I HAVE NOT RECEIVED MY PRODUCT TILL DATE . I have been following up with customer care and escalation team since then. Till now they have not provid...

May 02, 2022 by Mohammed Tousif

RELIANCE DIGITAL - Reliance digital not refunding money after picking up the product ^Closed

The sansui tv i recieved on ** march haveescreen defect same day i raised request first they delay the order then product they delivered was defective later took * week to pick up the product and still waiting for my refund of ***** .i am ca...

May 01, 2022 by Sudheer kumar kataria

RELIANCE DIGITAL - Refund not received from reliance digital ^Open

On ** March **** I Ordered Philips Air Purifier From Reliance Digital App Worth Rs *****, It Was Supposed To Deliver To Me By ** March **** , As It Didn’t Deliverd To Me By *th April **** So I Canceled Order On *th April, I Was Promised That ...

Apr 25, 2022 by Ritanshu Aggarwal

RELIANCE DIGITAL - Refund not received from reliance digital ^Open

On ** March **** I Ordered Philips Air Purifier From Reliance Digital App Worth Rs *****, It Was Supposed To Deliver To Me By ** March **** , As It Didn’t Deliverd To Me By *th April **** So I Canceled Order On *th April, I Was Promised That ...

Apr 25, 2022 by Ritanshu Aggarwal

RELIANCE DIGITAL - Not delivered despite promise of next day delivery ^Open

I ordered a daikin Ac on **th April vide order number RDF******** on Reliance Digital. Promised delivery was next day, however, it is not being delivered till today. I am calling their customer care daily & getting absolutely worst responses, ...

Apr 22, 2022 by Prabhu Saraswat

RELIANCE DIGITAL - Non Delivery of Laptop by Reliance Digital ^Open

Order no RDF******** DTD **/*/** promised to be delivered by **/*/** is not delivered. Also no response for repeated complaints by talk, mail and chats ....

Mar 16, 2022 by BATCHU Krishna Prasad

RELIANCE DIGITAL - Refund ^Closed

I ordered a coffee machine and returned the same however, I haven't received a refund it has been over ** days now. ...

Mar 02, 2022 by Bhuvan Kharbanda

RELIANCE DIGITAL - Product not given against payment ^Closed

I visited a reliance digital store near my home in bikaner rajasthan. I bought ear buds worth approx **** and paid digitally. After successfully completing payment on my side the representative there didn't provided me the product and said paym...

Feb 21, 2022 by Bharat Chandak

RELIANCE DIGITAL - Relinace digital is not giving me my refund ^Open

I have ordered my iPhone ** from digital ...firstly they didn't deliver the product and after waiting for * to ** days I cancelled the order ...but now they are not giving my refund ...and even after * to * days they are giving me any satisfact...

Feb 18, 2022 by Gaurav Mittal

RELIANCE DIGITAL - Product not delivered ^Open

I had ordered Samsung Galaxy M** for Rs. **,*** on Reliance Digital on ** Jan, **** & the delivery date was ** Jan, **** but I have not yet received the product as on ** Jan, **** (* pm). As on date, the price of the product is Rs. **,***. Even...

Jan 27, 2022 by Anand Harshad Vora

RELIANCE DIGITAL - Goods order package not delivered ^Closed

I have purchased Sansui Led tv from reliance digital on * dec. but I have not received delivery yet. arriving date mentioned was * dec. website don't have option to cancel the order. I have paid *****. please help me to get refund of money....

Dec 16, 2021 by Hemanth Kumar

RELIANCE DIGITAL - Cheated or Wrong Product Delivered ^Open

Dear Respected Sir, I have Purchased Samsung Smart TV Model Code No: UA**T****AKLXL, Serial Number: *AJE*PAR******Y. It is very surprising that no Voice Assistant application like Google Assistant | Alexa is available in the system. ...

Nov 28, 2021 by Vivek Mukherjee

RELIANCE DIGITAL - Cashback not received ^Closed

I have purchased an ipad from reliance website online. I was eligible for *k cashback back for using hdfc debit card refer the attached image which clearly states that *k should be credited to my debit card. It’s more than *months i made...

Nov 11, 2021 by Nikitha

RELIANCE DIGITAL - Non delivery of product and misbehaviour by Reliance Digital ^Open

I have placed an order for Boat Smart Watch Storm RTL Active Black at INR ****.**. The order was placed on *th October **** and the delivery was scheduled on *th October **** within * hrs. However, still the order has not been delivered and the...

Oct 14, 2021 by Biman Chandra

RELIANCE DIGITAL - Reliance Sold Sharp tv after Sharp discontinued Not providing repair service ^Open

I had purchased ** inch uhd smart led tv (Sharp) in June **** for **,***, from Reliance Digital. The tv went out of order after * years of minimal usage. It is out of warranty now. Unfortunately, Sharp in India stopped supporting any services a...

Oct 07, 2021 by Shalini Verma

RELIANCE DIGITAL - Not taking item back for return and not refunding amount ^Open

Hi Team, I have ordered an Apple AirPods Pro online at Reliance digital website on **th August, **** to gift to one of my relative and received the product on **st August. By this time by relative has bought the item somewhere else and did no...

Aug 27, 2021 by Gouse Basha Shaik

RELIANCE DIGITAL - Delivered damaged product ^Closed

Delivered damaged product and requested for replacement but the customer service people are not responding properly ,after * days they accepted the return request and name shake they created new order but they are not delivering the product, If...

Aug 18, 2021 by Viswanadha Reddy Kamireddy

RELIANCE DIGITAL - Package not delivered ^Open

I have ordered a tablet for my sons online classes. Even after * days of delivery time, product not delivered. No proper response after raising the issue multiple times. Unable to even travel, imagining the product would reach. My son was not a...

Aug 13, 2021 by Vijayanand

RELIANCE DIGITAL - Filter change indicator notification for new water purifier ^Closed

Purchased new branded water purifier from Reliance digital and within month of purchase it started showing problem. First the tab had leakage which was resolved by technician using some jugad. Then after *-* days the filter change indicator sta...

Aug 10, 2021 by Ashish

RELIANCE DIGITAL - Defective product delivered ^Closed

We ordered a had ordered a Morphy Richards **l Besta Black OTG from your online store. I received the product today and upon opening found that a defective/broken product has been delivered to me. The door of the oven is separated from the oven...

Aug 03, 2021 by R Srividya

RELIANCE DIGITAL - Refund not given ^Closed

I had cancelled an order and the refund is not processed . The time they told me to wait has already passed and still they are telling to wait. I need my money urgently please give it back...

Jul 24, 2021 by Jagannathan pk

RELIANCE DIGITAL - Purchase not converted to EMI ^Open

I purchased a product worth ₹**,*** from Reliance Digital online portal on May *st ****. I chose "* months No Cost Credit Card EMI" option while placing the order. However, my transaction was not converted to EMI. The whole amount was bil...

Jul 19, 2021 by Manohar Rajgopal

RELIANCE DIGITAL - Defective Split AC ^Open

It is very unfortunate and disgusting to state that the services of such a giant group “Reliance” is very unreliable. We have purchased an Air Conditioner from Reliance Digital Store ( Windsor Square no ***,Ground & First Floor, Kolar ...

Jul 18, 2021 by Rohit singh Bhadoriya

RELIANCE DIGITAL - Ten year old product delivered by reliance digital ^Closed

I ordered for a HP toner cartridge from Reliance Digital. A ** year old product was delivered. They are no longer responding properly to my request to refund the amount....

Jul 14, 2021 by Kiran Kumar

RELIANCE DIGITAL - Cancelled the order and didn t get any refund even after 10 days ^Open

I had ordered a LG *.* ton *star LSQ**MNZA Inverter split AC order number 'RDF********' of worth *****/- on **th of June using HDFC debit card EMI offer . I canceled the order on **st of June(next day of order). I received a msg from HDFC that ...

Jul 07, 2021 by Sakshi Manchanda

RELIANCE DIGITAL - Cancelled the order and didn t get any refund even after 10 days ^Open

I had ordered a LG *.* ton *star LSQ**MNZA Inverter split AC order number RDF ******** of worth *****/- on **th of june using HDFC debit card emi offer . I canceled the order on **st of june(next day of order). I didn't get return on on time.i ...

Jul 06, 2021 by Ashish Manchanda

RELIANCE DIGITAL - Want to cancel Rshield Insurance automatically deducted amount ^Open

It is my new credit card and I automatically deducted my amount for Insurance *****. I already have insurance, so i want to cancel this insurance...

Jun 18, 2021 by Rahul Laxman Bhise

RELIANCE DIGITAL - Package not picked till EDD and Refund not initiated ^Open

Shubham swaraj Email- swarajshubham***@gmail.com Order ID- RDF******** I Ordered one iphone** ***gb variant from the website on *rd June, EDD is of *th June. My package was not even picked up from the shipper FCPL DIGITAL till *th June. I ...

Jun 09, 2021 by Shubham Swaraj

RELIANCE DIGITAL - Package not delivered ^Closed

i was place order on *th May by online from reliance digital but till now order not received. I raised complaint regularly through customer service but no received proper response. i also contact with couirier company and also not received resp...

Jun 02, 2021 by Raveena

RELIANCE DIGITAL - Products damaged ^Closed

Hi Rmn -********** Order product - Reconnect mixer grinder RK **** Order date -** July **** Order no - RDF******** Respected Sir Have ordered reconnect mixie on ** July **** It has an comprehensive warranty of * years but it i...

May 24, 2021 by Archit Gupta

RELIANCE DIGITAL - Order Cancelled without consent and price changed ^Open

I have placed an order on Reliance Digital on **st May’** for a Television in a sale price with credit card discount. They have cancelled the order without my consent and change the amount to a higher amount price. They are openly running thi...

May 23, 2021 by Jasneet Singh

RELIANCE DIGITAL - Package not delivered ^Closed

Sir,my order number is RDF********. It is supposed to be delivered by *th may.But it is still in the same city where it was shipped from.Reliance digital just extending the estimated delivery date but doing nothing.The product didnot move a ...

May 09, 2021 by Pramathesh Pati

RELIANCE DIGITAL - Faulty Refrigerator ^Open

I have purchased Whirlpool double door refrigerator from reliance digital(SR Nagar branch Hyderabad-Telangana) after ** days of usage the fridge is getting frozen on both lower and upper part of fridge all the vegetable are getting spoiled in t...

May 02, 2021 by Hari Krishna Mekala

RELIANCE DIGITAL - Replacement of AC ^Closed

Dear Team SUB : Demand for Replacement of AC Registered Mobile No : ********** This is in regards to the complaint done for our Reconnect AC (Product ID - *********) Purchased on **/**/****. We have done a complain on **th March **** (...

Apr 22, 2021 by Anil Chandwani

RELIANCE DIGITAL - Reconnect AC not able to repaired even under extended warranty ^Open

Purchased reconnect Inverter split AC *.* ton of ***** and also * years extended warranty for**** in aug **** ** days back on *thApril **** AC stopped working and I register a complaint and after * week they told me PCB is faulty and it wil...

Apr 21, 2021 by vikas kumar

RELIANCE DIGITAL - LG Dishwasher not working and no response from RELIANCE digital ^Open

I have bought LG diswasher from RELIANCE digital almost a one and half months back, and from that time its not consistent in cleaning vessels , there are white patches in all vessels. After contacting them they told to buy water softener for ...

Mar 31, 2021 by Sandeep Singh

RELIANCE DIGITAL - Store sold damaged product now refused to replace ^Closed

Dear Sir/Ma'am, This is to bring to your notice an extremely painful experience that I am going through concerning the Reliance Digital store in Ambience Gurgaon. On **.**.****, I purchased an Iphone ** worth ₹***** from the store in Am...

Feb 23, 2021 by Sameeksha Bhatt

RELIANCE DIGITAL - About not get Gst benifits on purchased in finance ^Open

I was purchased mobile phone from reliance Digital * days ago...and iwas made finance with HDFC Bank...but when iwas told them to add my Gst no. In invoice....they told me it's not possible ....our system is not allowed us to do .....I was surr...

Feb 14, 2021 by Manish Kulkarni

RELIANCE DIGITAL - GST Invoice missing ^Closed

Please refer my order id RDF******** and invoice number D*************** dated *nd February **** for purchasing Apple iPad Pro and Apple pencil. At the time of placing the order I asked for a GST invoice and I gave my GST number. However...

Feb 04, 2021 by Sukanya Patra

RELIANCE DIGITAL - Cashback not received ^Open

Hello, I have purchased the lenovo laptop from Reliance Digital store on **th October **** using HDFC Debit Card. Till now i didn't receive cashback. The store people told me that I will receive it after ** days. I have purchased it from ...

Jan 04, 2021 by Rajasekar Devarasetty

RELIANCE DIGITAL - Reliance Degital Is Not Processing My Order ^Closed

Recently I Ordered Electronics from reliance digital online portal on ** december **** . when the product is shipped on ** December **** i got SMS on my registered mobile number including details of Courier partner and tracking number. But Stil...

Dec 18, 2020 by THAKOR GOPALSINH

RELIANCE DIGITAL - Warranty not provide ^Closed

I have Brought a brand new Lenovo laptop and within *month it got faulty. When I Reached in strore to avail warranty. They refused and trying to establish that seal is damage. But there is no such seal and sign of tempering....

Dec 13, 2020 by Kanti Chatterjee

RELIANCE DIGITAL - No cost EMI ^Open

Had purchased a Vivo y** against order no.RDF******** dated **.*.****, on 'No cost EMI' basis. However the merchant banker charged **% interest on the * months EMI. On taking up the matter with Reliance digital, at first they informed me that t...

Nov 24, 2020 by Vianney Dgama

RELIANCE DIGITAL - Reliance digital is not accepting returns ^Closed

I bought infinty tranz *** wireless headphone in reliance digital on **.**.****. The package has delivered three days later. But the microphone is not working. I have raised a compliant in reliance digital but they didn't care about that. Serio...

Oct 28, 2020 by Muniyappan K

RELIANCE DIGITAL - Cancelled the order and didn t get any refund even after 10 days ^Closed

I've ordered a Preethi zodiac mixer grinder of worth ****/- on August *th ****. It was supposed to be delivered to me on **th aug ****. I didn't get it on time. Even after numerous calls made to them, like nearly **-** calls, I was simply asked...

Oct 05, 2020 by Ganji Swetha

RELIANCE DIGITAL - Refund not provided after 45 days of order return ^Open

I ordered a apple airpods from Reliance digital online store and received a defective product. I placed a return and they processed a replacement . Since last ** days that replacement order is in confirmed state . So I asked them for a refund. ...

Oct 01, 2020 by Sagar Malik

RELIANCE DIGITAL - Product DLink wireless Router not delivered neither refunded by Reliance Digital ^Closed

On **-**-** I have ordered and paid Rs ****/- for DLink DIR – ***L Pocket Cloud Wireless Router – Order no. RDF******** dt **-**-** from Reliance Digital website. On **-**-** a defective product was delivered to me and the battery was total...

Sep 25, 2020 by Anujit Deb

RELIANCE DIGITAL - Tampered Package Delivered ^Open

I have ordered smart watch online. I received opened package with manufacturer seals broken. The watch also looks used with protective films missing from the watch front touch screen and back sensors. I immediately registered complaint on the s...

Sep 08, 2020 by Chandrasekaran

RELIANCE DIGITAL - Replacement order not delivered and refund not initiated ^Closed

I have complaints regarding * orders I placed: *. I placed an order for Apple airpods on * th Aug and I received a defective product on delivery. And then I provided all the details and DoA from Apple for the same. After ** days of calling to ...

Sep 02, 2020 by Sagar Malik

RELIANCE DIGITAL - NO SERIAL NUMBER ON INVOICE ^Open

Bought a ASUS TUF Fx***dy gaming laptop from Reliance Digital on **th August **** Got it delivered on **th August In the invoice the serial number of the laptop is nowhere mentioned I kept calling reliance digital since then Every sin...

Aug 26, 2020 by Ahindra Das

RELIANCE DIGITAL - Amount detected and order confirmation not done ^Open

I have place a Whirlpool washing machine in reliance digital App on August *, Amount has been detected from my account but order was not confirmed its showing payment unsuccessful in my orders. I have contacted customer care from day * to till ...

Aug 18, 2020 by M Raghunath Reddy

RELIANCE DIGITAL - Package not received ^Closed

hi, I have placed the order on ** July ****. but not got the product yet. its been so long that I have to wait. whenever I call then I need to wait for more than ** min and my call automatically disconnects. I am feeling helpless not they don't...

Aug 10, 2020 by rishav Chouhan

RELIANCE DIGITAL - Cashback not given ^Closed

This is utter nonsense from Reliance Digital. I had bought washing mashing with offer stated **% cashback in **days. This cashback was never given. Worse thing is I tried everything, written so many e-mails. There's nothing helping, it's been o...

Aug 02, 2020 by Harish

RELIANCE DIGITAL - Items missing from Reliance digital ^Open

Had ordered an AC from Reliance store * weeks back, the boxes got delivered after two days. When we opened the boxes the AC remote, warranty card and manual was missing. I immediately lodged the complaint and wrote my issues in the service s...

Jul 27, 2020 by Sushant Kaul

RELIANCE DIGITAL - Dective product delivered and replacement repair service not provided from Reliance digital ^Open

I bought Panasonic led tv on July ** , **** from reliance digital store. Installation done at July ** ( afternoon) and July ** ( morning) faced display issue like vertical line appears on tv. Complaint log raised on same day. Technician came to...

Jul 25, 2020 by Kanniyappan

RELIANCE DIGITAL - My money not returned back ^Open

I have ordered * pcs Bajaj gx* mixure and paid it through my paytm wallet **** rupees on *th July ****. The cancelled my order afte * minutes of payment as they don’t have such product. They doesn’t refunded my money since **-** days . T...

Jul 22, 2020 by Aman agrawal

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