File a Complaint against PUMA

PUMA - Wrong product delivered by puma the shoes I ordered that was women s sneakers the shoes I want it wa ^Closed

I have ordered shoes from puma women's sneakers but the shoes I delivered it was not the puma company and it was men's black shoes it was weared and cleaned it was wrong product delivered I want my refund money as soon as possible ...

Feb 26, 2026 by Krishna maheshwari

PUMA - Refund not provided for faulty product ^Closed

I had ordered Softride Enzo Evo women's running shoes on **th July **** from Myntra for ₹****. Unfortunately, the top part of the shoe has developed small holes after just * months of normal usage, rendering them unwearable. I tired reaching ...

Dec 13, 2025 by Priyank Bhanawat

PUMA - Produxt return option disabled ^Open

This is regarding recent purchase of Puma sneakers from Myntra. While placing order I have applied one coupon whis was noreturn cousin somehow I have missed to read the instructions. After receiving product, it seems to be product from what is ...

Dec 08, 2025 by Mohini Kale

PUMA - PUMA Store Exchange Replacement reg ^Open

Dear Sir, I am writing to you with deep disappointment regarding my recent experience with Puma India’s warranty claim process. Despite being a loyal customer and trusting the brand for quality and durability, my recent claim was outrightl...

Oct 04, 2025 by R.NAVEENKUMAR

PUMA - Refund not received ^Open

I purchased PUMA track pants and tshirt from puma aap.Track pants was too big so I exchanged it with small size,but I never got my track pants back,it got returned and even not received any refund of that. I am frustrated by there support te...

Sep 23, 2025 by Mufaddal umraliwala

PUMA - ESS logo mens slim fit track jacket puma express ^Closed

Sir /madam, I received my Order on **th Sep * ** pm, I was not happy with the quality of product so i immediately clicked to return the product. The next day the delivery guy comes and takes my parcel and when I ask him that there's no messag...

Sep 21, 2025 by Karthik

PUMA - Money been deducted ^Closed

I have order a shoe, which my money has been deducted and now Puma, they're not processing my order nor refunding my money ...

Sep 12, 2025 by Kika Awomi

PUMA - Damaged product delivered ^Open

I had recieved damaged product from Myntra the box was damaged and shoes had damage the delivery boy rejected the exchange and said that was used or damaged contacted myntra support for almost * weeks and they keep telling me to wait cheater co...

Jun 05, 2025 by Tanish Shorey

PUMA - Coupon Code sent instead of Replacement ^Open

I ordered a pair of Puma ForeverRun Nitro shoes for ₹**,***. Unfortunately, the shoes were defective, so I returned them within ** days—well within the return window. Instead of providing a refund or replacement, I was issued a coupon co...

May 21, 2025 by AMIT PANDEY

PUMA - Order not delivered ^Closed

I ordered a shoe and a apparel from puma india website. The order is not delivered for more than * weeks and they are not cancelling and providing refund. The customer care team is also harrassing us if we request for refund....

Jan 30, 2025 by Naveen N

PUMA - Fake Coupon promotions ^Open

I was given a coupon of Puma by Phonepe app. It stated upto **% off and additional **% can also be given but when i tried to redeem it on app they are only giving me the supposedly extra **% off and not the inital upto **% off...

Oct 19, 2024 by Suraj Yadav

PUMA - Refund not provided more than ^Open

I have called **-**times to Puma for refund. They told me it's pending on gateways end and it was refunded on July ** from Puma's end and asked me to contact razorpay/ pinelabs for refund then told me to wait for * days in every single call fro...

Aug 21, 2024 by Nupesh Dua

PUMA - Refund not received even after 20 days of returning the product ^Open

So I placed my order on *st May and got the shoes delivered on *th May. As I didn't find the shoes comfortable enough, I returned it the next day and they came to pick up on *th May. I had no update from the company or the website till I regist...

May 27, 2024 by Parth Sompura

PUMA - Warranty Claim ^Closed

I purchased PUMA shoes from Myntra and these were damaged in warranty period. I registered a complaint with Puma and they agreed to refund the amount. On **/**/** a pickup was scheduled by Ecom Express to collect the damaged shoes. Pick up was ...

Apr 15, 2024 by SONU KWATRA

PUMA - Package not delivered properly and return pickup delay ^Open

Despite multiple assurances and follow-ups, the delivery of my recent order from Puma has been delayed by * days, causing inconvenience and disruption to my plans. Additionally, the return pickup for an item that didn't meet my expectations has...

Apr 12, 2024 by Vinoth

PUMA - Refund not processed ^Closed

I ordered some items from PUMA mobile app in December **** since sale was on. The amount got deducted from my account, but there was an issue at Puma's end and the order didn't get placed. I have been chasing their customer care for over * week...

Feb 07, 2024 by Gaurav Jain

PUMA - Puma shoe torn just after 3 months of usage ^Open

I have bought Puma shoe on *-Oct-**** from Puma Sodepur FOC, Aurum (Customer id - *********, Product details: ******-**, AVIATOR, HSN: ********, Cost after discount: ****). I have travelled to Portugal in November, **** and was using the shoe o...

Feb 06, 2024 by Amarendra Nath Bhattacharya

PUMA - Missing Product in the package ^Open

I have ordered online from puma website. I had ordered * products out of which only * were delivered , one was missing & other * products was over sized. I have upload all the pictures on the main website. The one product which was missing was ...

Jan 12, 2024 by VIKUL CHHABRA

PUMA - Order Cancelled By Not received Complaint ^Closed

Due to pumas website issue I placed two order at **dec then next day I recieved a email that both orders are placed. But after mailing them my order number - ********* was cancelled and I was assured that Refund will be processed within **-** d...

Jan 06, 2024 by Abbas Ali

PUMA - Money Deducted but Order not Placed ^Open

I have tried to place an order on **th December. But even after my successful payment, order didn't get placed. I tried again and same happened again. They deducted my money twice, but no order got placed. Tried reaching out to customer support...

Jan 01, 2024 by Sukanya Ghosh

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What is PUMA office address?

Puma Sports India Private Limited
2Gethr Hub, 2nd Floor, Tower B,
Kariyammana Agrahara, Mantri Commercio,
Outer Ring Road, Bellandur,
Bangalore, Karnataka - 560103

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