PUMA
- Money Deducted but Order not Placed Open
Sukanya Ghosh filed this complaint against PUMA on Jan 01, 2024
I have tried to place an order on **th December. But even after my successful payment, order didn't get placed. I tried again and same happened again. They deducted my money twice, but no order got placed. Tried reaching out to customer support via phone and emails several times. Either they're not answering or closing my tickets as resolved. Is this a scam? I need my money back asap!!! How can a brand like Puma can scam people?!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
PUMA
Resolved
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Tatasky
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Mannu Datta
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