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PUMA
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How to resolve PUMA complaints online
If you want to complain about a problem that relates to PUMA, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PUMA?
If you are not satisfied with PUMA, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PUMA and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PUMA
But before filing a complaint, you should
a. Contact the customer support of PUMA first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PUMA
Find the contact details of PUMA to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
PUMA - Money deducted from account not getting any status from puma and no one received the call Closed
Yesterday I bought a bag from puma official site and paid amount from Amazon pay after successfully paid I m not getting any kind of status mesaage or mail from puma here I trying to reach out on the call no one received the call....
Dec 24, 2023 by Shailesh
PUMA - Order not placed after payment Closed
I have ordered black Wallet from puma and payment is done money is debited but order not confirmed refund my money as soon as possible....
Dec 16, 2023 by Tanisha Kashyap
PUMA - Pathetic service from Puma Closed
Dear Sir/Ma'am, I ordered a jacket but received a completely different jacket, but Puma is not giving a refund, they say we have shipped the correct product, but if they do so, how I received different product? As per Central Consumer Protec...
Dec 14, 2023 by Badal Kumar
PUMA - Order not placed but money is deducted Open
I have placed an order for puma mirage shoes size * UK on **/**/** at **:** ish I have paid through Google pay UPI the transaction is completed but the order is not placed....
Nov 09, 2023 by Samir Kumbhar
PUMA - Package not delivered Closed
my order was updated as delivered without delivering it to me i ordered it on **th oct it was prepaid but on **th of oct i got message at ** pm that my order is delivered name of product is Playmaker Pro Mid Men's Sneakers tracking id*********...
Oct 31, 2023 by Ashish Sharma
PUMA - Delivery guy fraud Closed
Delivery partner from shadow has been taken by delivery guy he made fraud...
Oct 25, 2023 by Gadige veeresh
PUMA - Tear off shoes joint Open
Am using sports shoes since last ** years. During last ** Years I bought shoes of various brand. All the shoes last at least * to * years. Shoes never tear off from upper side of shoe Joint. I would like to inform you that I bought shoes(Nit...
Oct 25, 2023 by sandeep kashikar
PUMA - Lower had started pealing even without any wash article no Closed
I have purchased a lower from your puma hybrid store in solan , in just one use it was pealed off from thies , i have raised a complaint against the same on **/**/**** , in the store but its been almost * months no one turned up as off now. Ki...
Oct 19, 2023 by OMESH NEHA MITTAL
PUMA - Package not delivered Neither refund received Open
I ordered shoes from PUMA website on **th August, the order is stuck in processing shipment since **th August. It was an amount of ****. Neither the order status was updated, nor the refund was credited. I have done multiple escalations over ca...
Sep 26, 2023 by Tamanna Kumari
PUMA - I have ordered a product in PUMA site and product not delivered since 1 month Closed
Puma doesnt deliver the product ordered through online and not giving the refund also..it is more than a month I am struggling with them....
Sep 07, 2023 by Hari
PUMA - Refund delayed for more than a month Open
I purchased a Puma shoe on *nd August on the official Puma App worth Rs. ****.** and the order was cancelled automatically even after successful payment. I have been following up for than a month for the refund of my amount without any proper r...
Sep 02, 2023 by Sasi Kumar K
PUMA - Puma delivered a dirty Nike product and refused to take return Open
I ordered a Puma Cap from the official app on **th June **** and got delivery on *th. Instead of a Puma cap, I found a dirty Nike Cap. I used Customer Support Chat in the app to complaint and they asked to return the product. Return was rejecte...
Jun 22, 2023 by Naveen T
PUMA - Not picking my refund product waiting since 1 week Closed
I order a track pant **/*/** with order no. ********* of puma company (size xxl) when I received it seems plus size so I requested for refund or replace my product but still today **/*/** nobody pick my product after my complaint nothing is hap...
May 30, 2023 by manjit bhambhu
PUMA - Package partial theft and quality Open
i order few items from puma on COD the delivery agent stole my money of COD and didn't reported delivered i have received wrong size and partial order with issue of quality afterwash i am not getting any reply from puma from * weeks i am tryin...
May 23, 2023 by Faizan khan
PUMA - Product not exchanged Closed
I took a foam sleeper from Puma store in camp on *th Aug ****. It was promised that the foam of the sleeper will not tear & within a year time it tore. when i visited the showroom, it was told to bring back the product, we will return it. I ret...
May 12, 2023 by Adil Khan
PUMA - Puma Money Deducted on paying through UPI but order not placed April Open
Hello, I had a horrible experience with Puma. On ** April ****, I tried to place an order for Puma Nitro * Deviate (Black Deep Aqua Lime Squeeze). After applying discount code (YNZGUF*B*E) the price came out to be ****.** I paid via U...
May 01, 2023 by Vaibhav Sharma
PUMA - Package delivered but defective no proper response Closed
hii i had ordered an puma shoes and mens sandals both are of * plus years old and shoes both are of right leg...why does customer want to wear * years old expired shoes?? and it was a birthday gift.. we felt very bad .. is this kind of service ...
Apr 20, 2023 by savitha n
PUMA - Worst quality product Shrinkage of size of original product is pathetic Open
I purchased an original Puma Shoes pair from their official website (Order ID: ********* dated **/**/****) so that there is no scope of getting a fake product. Even though I was getting the same product on amazon for *** Rupees less. I agree t...
Apr 20, 2023 by Sheikh Rasik Lawlakh
PUMA - 3 ARTICLES MISSING FROM PACKAGE Closed
Sir, I have placed an order on https://in.puma.com on **/**/****. My order number was *********. They assigned the xpressbees to deliver the shipment. The tracking number of the shipment was **************. * (Four) items were supposed to ...
Apr 06, 2023 by MUEEN SHAH
PUMA - Misleading customer through wrong information Open
On their website they have written we can return the products within ** days under return policy but when I tried to return my product on ** th day they are telling me you can return the product only within ** days sorry our policy is changed b...
Mar 30, 2023 by Divya Mishra
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Questions about PUMA
Ask questions about PUMA and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PUMA?
What is PUMA office address?
Puma Sports India Private Limited
2Gethr Hub, 2nd Floor, Tower B,
Kariyammana Agrahara, Mantri Commercio,
Outer Ring Road, Bellandur,
Bangalore, Karnataka - 560103
What is PUMA customer care email?
Where to find PUMA discount coupons?
Who is the Owner / CEO of PUMA?
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