File a Complaint against Oyo Hotels
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Oyo Hotels
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How to resolve Oyo Hotels complaints online
If you want to complain about a problem that relates to Oyo Hotels, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo Hotels?
If you are not satisfied with Oyo Hotels, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo Hotels and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo Hotels
But before filing a complaint, you should
a. Contact the customer support of Oyo Hotels first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Oyo Hotels - Hotel Charges Extra Amount Open
Booked Oyo Hotel Raj Ratan in Ahmedabad. Booking ID - ZRUV****. During Checkin the hotel denied to provide the room and demand for Rs.***/- Extra. I said that i will complaint to Oyo regarding this, then they told me that if you complaint to Oy...
Jun 15, 2024 by Gaurav Pathak
Oyo Hotels - Extra charged Closed
I had booked hotel through OYO on **/**/** in Noida.I was new to the city,so I followed Google map.On reaching the place I found the there was no hotel in that place and no one knows about that hotel.It was a residential area and no public tran...
Nov 26, 2022 by Belwin C Jose
Oyo Hotels - Refund not received Open
I had cancelled my Oyo booking on **th Oct.. and was told refund will be given within *-** working days.. it's been more than ** days now.. and i haven't received any refund from them. When am reaching for customer support they are least bother...
Oct 30, 2022 by Sameer Khan
Oyo Hotels - Refund policy not followed Closed
My booking was not honoured by the hotel and Oyo in the first place when they are denying us check in.Now when I've asked for refund they've given me only **% of the amount ...
Aug 30, 2022 by Vinay John Chacko
Oyo Hotels - Online booking refund deniel Open
I had booked online hotel on **th September ****. online payment of rs **** was completed. (Booking ID LHXD****). Total contradictory to the oyo rep details the hotel was absolutely dirty & unhygenic. it was not suitable for family stay. it was...
Nov 17, 2021 by Pundalik Eknath Yadav
Oyo Hotels - Refund not made Open
I made hotel booking via oyo app, and mistakenly app taken current date as booking date. So i made hotel booking in delhi on **/**/**** @ *pm for the same date and as soon as i realised my mistake I cancelled my booking @*pm on same date as per...
Nov 03, 2020 by Rajvardhan singh
Oyo Hotels - Fraudulent charge on my credit card in name of ORAVEL STAYS PVT LTD NEW DELHI IN Open
There was fraudulent charge on my Kotak credit card in October of ****, to which card company said that this is authentic. Again on **nd July there was fraudulent charge on my SBI card of *,***, which the card company said its authentic. This ...
Aug 17, 2020 by tushar m dand
Oyo Hotels - Refund is not credited in my Bank A/c Open
I booked a room on **-June-**** in Ahmedabad in oyo ***** Hotel Lotus, Booking ID BOQD**** and paid online amount ***. But they denied my check in , i talked to oyo manager and there staff but none of them solved my problem.In the end i cancel...
Jul 20, 2019 by RITU
Oyo Hotels - GST bill not provided Open
Every GST enrolled company should provide GST invoice with GST details and GST break up. I have been continuously asking for the GST invoice copy of the same to OYO and every time they provide me with the same attached payment receipt. It clear...
Apr 05, 2019 by AZHAR SAYYED
Oyo Hotels - Hotel booking complaint Closed
I have booked an Oyo property from an Oyo app. I paid **** for the cab services to reach to the hotel. They denied giving the room by saying that they are not tied up with Oyo anymore. I had to pay **** for the instant direct booking that Oyo s...
Mar 12, 2019 by Sahil
Oyo Hotels - Cancellation refund not initiated Open
I am a recent customer of Oyo who is working as an assistant manager in one of the leading public sector bank. I am writing this email as a well-wisher who wants to give an opportunity to introspect Oyo team by sharing my very first experience...
Mar 11, 2019 by TARUN MODI
Oyo Hotels - All details entered in the bill are wrong Closed
I booked a room in Oyo directly to the hotel. Before I am in I gave all my details company GST number, address and company name also at the reception. After I asked the bill they just gave me only invoice they did not include all this Gst and m...
Feb 22, 2019 by Pavan sridhar
Oyo Hotels - Check in Denied and Poor Customer Support Open
I booked * Classic (*x) Room at Oyo ***** The Greenery - Holiday Inn. Here are the booking details - Booking Id: QRFC**** After reaching the restaurant, I was denied checkin because Oyo system is not upto date with hotels room vacant list. ...
Jan 01, 2019 by Rajdeep Singh Chaudhary
Oyo Hotels - False commitment Open
We are * couples with * small kid and planned a trip to Goa. We book a *bhk Villa from oyo app for which booking I'd is. JLRU****. Now below are the false commitment given to us *. We have been told there is a private pool in this Villa ...
Dec 26, 2018 by Piyush singhvi
Oyo Hotels - Oyo 7148 adore inn Open
we have face in between **th dec **** to **th dec **** following issues: *. geyser was not working so we have to bath in cold water. *. lizard was on the bad and for this reason i have to change my room from *** to *** on **th Dec **** whi...
Dec 15, 2018 by Kartik Pankajbhai Pandya
Oyo Hotels - False committment & closed my query without given solution Open
Dear Dear team, Pls find the room and room size,Here i have * issues * As per Oyo my room number is *** but they have allotted ***. This room beds are just like a train *.given more then * complaints regarding room cleaning but there is...
Dec 05, 2018 by KARTHEEK NARSINA
Oyo Hotels - Oyo room check in denied and no refund Open
I have prepaid booking which was comfirmed from oyo app. But hotel denined me check in and now oyo is not giving refund also...
Dec 02, 2018 by Bhinang Tejani
Oyo Hotels - REFUND Open
Refund ordered but till this day no refund taken place . FMNH ****. complaint no.*******...
Nov 05, 2018 by RAMAN GOVINDARAJAN
Oyo Hotels - Dirty room provided, denied shifting Open
Extremely bad experience at oyo flagship ***** [booking ID=JZHV****]. I requested shifting immediately after check-in due to following issues; *. Room was smelly and dirty with small insects. *. Toilet fixtures were decade old and broken. T...
Nov 01, 2018 by Paras Sharma
Oyo Hotels - Unprofessional behaviour Closed
It was my daughter's birthday (*th October ****) for which I booked Oyo room in **** wt noida. We were * adults and my * yrs young daughter. (Me, my husband, my mother and my daughter). Due to rate difference we decided to cancel and go a hea...
Oct 22, 2018 by Rachna saxena
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