Nykaa
- Refund not initiating Closed
Bhargav Vyas filed this complaint against Nykaa on Dec 16, 2019
This is for my order number NYK-********-*******, i have bought a M.A.C lipstick for my wife. However, they have delivered a different product then what is shown in their order description image. I have initiated return immediately without using the product. I have the tag, invoice everything with me, still they have rejected my return twice without describing any reason. I am highly disappointed with the service. This is a cheat they are doing with the customers. I will never ever buy anything from nykaa again.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Nykaa
Resolved
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Mannu Datta
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