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Nykaa beauty (36/49)

49 Total Complaints
36 Total Resolved
73.47% Consumer Satisfaction

If you are searching for Nykaa beauty Review on internet then you have reached the right place. You can read the full Nykaa beauty Reviews here. Get answer to questions like if Nykaa beauty is real or fake? Nykaa beauty is legit or scam? if Nykaa beauty is safe? All Nykaa beauty reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Nykaa beauty so that it help others to make wise decisions. The Consumer satisfaction score of Nykaa beauty is 73.47% because out of 49 consumer complaints, only 36 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Nykaa beauty - Package not delivered Open

I ordered a Faces Canada Lipstick from Nykaa on April **th for my friend's birthday. It was planned to deliver to her house. So, the address and the contact number given were her. After shipment, it was showing that the package will be delivere...

May 12, 2026 by Devika Santhosh T

Nykaa beauty - Refund not received Closed

I cancelled an order on **th Feb , and nykaa shows that they have initiated a refund on the same day itself. It is showing success from their side but I have not recieved my refund . It also shows to credit by **th Feb but today is *nd of March...

Mar 02, 2026 by MOUMITA BASAK

Nykaa beauty - Defective Alan Truman blow dryer from Nykaa pickup not attempted false status updated of the pickup Closed

I purchased an electrical styling tool, Alan Truman Compact Blow Dryer Brush, from Nykaa. On the first use, the product started emitting a burning plastic smell and the airflow stopped completely. Currently, when switched on, only motor nois...

Jan 16, 2026 by Pallavi Sharma

Nykaa beauty - Refund Closed

I order a plum niacinamide serum but it's not delivered. Do I call help line and ask about my parcel then thay say no problem it's delivered within ** to ** hours so I wait but didn't get any parcel. Again I call helpline and I cancelled by par...

Dec 30, 2025 by Manami Mondal

Nykaa beauty - Return pickup not being done Closed

Return pickup not being done after numerous complaints, pickup agent even after schedule not coming...

Oct 15, 2025 by Akanksh Parmar

Nykaa beauty - Return rejected issues Closed

Return rejected issues..I received different and wrong product Order date * sep **** Order id NYK-*********-*******...

Sep 16, 2025 by Anjali Gupta

Nykaa beauty - Return rejected Closed

Voxya header logo Home > Complaints > Return rejected Nykaa beauty - Return rejected Rubee filed complaint against Nykaa beauty on Aug **, **** For my return of *k rupees see what response I got from Nyka "Hey, we forwarded your accoun...

Sep 15, 2025 by Anjali Gupta

Nykaa beauty - Wrong Product Delivered Open

I had placed an order on Nykaa for a perfume worth ₹**,***, but instead of the product I paid for, I shockingly received a Nykaa Wanderlust product worth only ₹***. The package I received was tampered with, which immediately raised doubts o...

Aug 28, 2025 by Rishabh Jadaun

Nykaa beauty - Return is not accepted and refund is not processed Open

I have ordered beauty products and got wrong and expired items so want to return them...they are cancelling return request again and again and the nykaa support is also not providing any resolution. I want my full refund in this so please help ...

Aug 09, 2025 by Kanishka Chauhan

Nykaa beauty - Package not delivered Closed

my order was supposed to be delivered by ** july but since **july there is no update. i've talked to customer care support and they say that they will place an urgent delivery but still there is no update. although its COD but its their respons...

Jul 28, 2025 by Pinki Rathi

Nykaa beauty - Wrong product delivered Open

I have placed an order through Nykaa . The product is Mac foundation NC ** . Order ID: NYK-*********-*******. Upon receiving the package, I discovered that the product delivered was of a different shade NC **. I immediately initiated a return r...

May 08, 2025 by Gwalani Vandana

Nykaa beauty - Delivery boy was too rude Closed

Dear ShadowfaxTeam, I am writing to bring to your attention an unpleasant experience I had with one of your delivery executives on [date]. The individual was exceptionally rude and impatient while delivering my package. As I was not at ho...

Jan 27, 2025 by Maya malge

Nykaa beauty - Refund Open

Im asking for my own money refund to nykaa since **th October **** , i ask them to cancel my order because order is late and refund my amount , but they are just trying to avoid this case ...

Oct 25, 2024 by Prarthna chettri

Nykaa beauty - Nykaa not refunding my money Closed

Nykaa send me defective piece i complain mt return got approved by return never got pickup .. i complain several time regarding this bt they keep asking **hrs window timeframe ..after not getting pickup for **days I again talk to their senior a...

Aug 20, 2024 by Nikita kumari

Nykaa beauty - Refund issues Closed

I mistakenly scanned the QR code on the package and paid the money also. Then when I asked the delivery guy he told he won’t give me the package unless I pay the money to him again . So I had to pay them twice . I called Nykaa customer ca...

Feb 11, 2024 by Manmitha

Nykaa beauty - Ordered items are missing Open

I had ordered few cosmetics from nykaa and I had to receive ** items in the shipment but I have received only one item and a baby shampoo bottle which was not ordered. As per their criteria I had raised a return request but they rejected the re...

Feb 02, 2024 by Aisiri Hegde

Nykaa beauty - Return not accpeted Closed

i ordered some product on nykaa beauty app, and some of the items are in the ordered item list, i not satisfied, Because after * day all items price drop, so i thought i'll purchase product other price. but nykaa says " hum apko pehle kai baar...

Dec 25, 2023 by Ruby Khan

Nykaa beauty - Courier Vendor not accepting the Return products Open

I received the damaged products, and It's almost seven days since I have been struggling to return them. It's lying in my car and leaking every day. I have called them thrice time and ask. them to initiate the refund and figure out how to take...

Aug 01, 2023 by Anshul

Nykaa beauty - Recieved wrong and missing products Open

I've ordered ** products during pink Friday sale. I've received them in **th July. Among the ** products only two products were right and rest * products were all wrong which I havnt even ordered for. When I filed for return they asked for ** h...

Jul 31, 2023 by Aritra Deb Sarkar

Nykaa beauty - Missing product Closed

I had placed an order for * items but I received only *. I emailed them, contacted customer care thrice but they rejected it. I don’t understand how it’s my fault that the team rejected it, I paid for it but didn’t receive the product. ...

Jul 16, 2023 by Ayushi

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