Nykaa beauty
- Ordered items are missing Open
Aisiri Hegde filed this complaint against Nykaa beauty on Feb 02, 2024
I had ordered few cosmetics from nykaa and I had to receive ** items in the shipment but I have received only one item and a baby shampoo bottle which was not ordered. As per their criteria I had raised a return request but they rejected the return request saying that they have dispatched all the products accurately and denied me giving a refund. Now they don't even respond to the emails.
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Resolution Demanded:
Refund / Credit for purchase
Nykaa beauty
Resolved
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"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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