Makemytrip
- Refund not provided Open
Kalidas Singamsetty filed this complaint against Makemytrip on Nov 27, 2025
I am filing this complaint against MakeMyTrip (MMT) for deficiency in service, unfair trade practice, and wrongful withholding of my money amounting to ₹*,**,***.
Details of the Issue
I booked a hotel in Dubai (Taj Jumeriah Lake Towers) through MakeMyTrip on ** November **** and paid ₹*,**,***.
Due to a technical glitch on MakeMyTrip’s platform, the booking was modified automatically without my consent.
After the modification, a new booking was created, and later a third booking was automatically cancelled by MakeMyTrip, again without my approval.
Even though the cancellation was done entirely by MakeMyTrip’s system, they have not refunded my amount till date.
Customer support repeatedly provided fake / invalid refund request numbers, gave contradictory information, and did not provide any resolution.
Despite multiple follow-ups since ** November, the refund has not been processed, causing me significant financial stress and inconvenience.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Makemytrip
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
Related Complaints
Makemytrip - Urgent Flight Name Correction Not Resolved by MakeMyTrip Closed
I booked an international Emirates flight through MakeMyTrip. Due to a booking error, my passenger name appears as “Mohammad Kamran Kamran” instead of “Mohammad Kamran” as per passport. I have repeatedly tried contacting MakeMyTrip thr...
May 10, 2026 by Md rizwan
Makemytrip - Refund not processed Closed
I had booked a flight using Makemytrip app. But the airline preponed the flight by three days. So I cancelled my booking expecting a full refund as it was the airlines fault. But I have not received any refund yet and it has been more than ** d...
Apr 20, 2026 by Mayuresh Mohan Rao
Makemytrip - Hotel booked paid but room not allotted at checkin Closed
Room booked paid full amount but the time of check in the hotel owner denied to allot our booked room and replied rudely that no room vacant....
Oct 14, 2025 by Amit Kumar Panda
Makemytrip - Bus cancelled by bus operator but still they didn t give me my refund of 4 tickets Closed
I have booked * ticket of Sai virbhadra travels through MakeMyTrip with Booking Id- NU*************** and refrance PNR *AFCTV**, I raised a concern regarding refund claim on my with request IDs as: *) ***************** *) ***************** *...
Jul 13, 2025 by Sulbha Joshi
Makemytrip - Refund does not get Closed
I am writing to formally raise a complaint regarding the refund for my cancellation request. I applied for the cancellation on **/**/****, and I received a message confirming that the refund would be processed by **/**/****. However, as of toda...
Jun 27, 2025 by SANJAY BHANJIBHAI PANNA
