Make My Trip
- FLIGHT TICKET REFUND Open
John Thomas Kuruvilla filed this complaint against Make My Trip on Apr 01, 2023
I had purchased tickets from MakeMyTrip from Kochi to Edmonton for approx **,***/-, Unfortunately I was not able to travel and they suggested I keep the tickets as an open ticket which is valid for * year. Having gone ahead with this, Now when I want to travel, and flights were cheaper than my original fare of **K, I have been trying to reach Make My Trip to finalise my travel, they ignored my requests for almost * months and now price has skyrocketed, they asked me to pay an additional **,***/- for fare difference, after even having done this, they said there is nothing the airliner can do and that the airliner Air Canada refuses a reschedule or a refund of the ticket fare.
In spite of being a Double Black Privileage member of Make My Trip, they have been totally unprofessional and are refusing to refund my intial ticket and say to either pay the fare difference at present rates which is close to *.* Lakh or lose the total ticket and money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Make My Trip
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Make My Trip - Travel insurance Closed
Tataaig Travel insurance policy was taken through make my trip in which some corrections were required, which could be done only through make my trip, but there is no such option Regarding this on customer care. It does not connect to any execu...
May 01, 2026 by SHOBHITA SHARMA
Make My Trip - Refunds Closed
I didn’t get my refund i apply for * time but thr r not responding plz try to help....
Mar 31, 2026 by Ankitkumar Rajendrabhai soni
Make My Trip - Paid amount for 2 seats Received only one Closed
Paid amount for * seats. Received only one....
Jan 21, 2026 by Bharat Chandra
Make My Trip - Excceeding cancelation charges Closed
I have erroneously booked flight ticket from Mumbai to GOA using Make My Trip and paid INR ****.** While trying to cancel the booking, it is showing there are charges of INR **** which is more than booking amount and no refund will be made. ...
Jan 08, 2026 by FAROOQ HUSAIN SHAIKH
Make My Trip - Charged extra for infant ticket Closed
While booking an airline ticket on MMT,I have been charged **** as infant fee while if the same is booked via the airline, they only charge Rs*. This disparity needs to be resolved and the airline partner themselves have said the *rd party book...
Jan 03, 2026 by Shradha Palsani
