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Ixigo
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How to resolve Ixigo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ixigo?
If you are not satisfied with Ixigo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ixigo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ixigo
But before filing a complaint, you should
a. Contact the customer support of Ixigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ixigo - Refund related issues Open
Refund intiative date is **-*-**** Refund amount not settled customer service inform again and again the fund is already refunded please wait for ** hours again that amount also not settled and one more thing they charged *** for convince fee...
Apr 02, 2026 by Hemanth Raju D M
Ixigo - False confirmation sent for tickets and no refund provided Open
Confirmed Air Ticket made through ixigo on **.**.**, paid *****/- by UPI for travel date **.**.** On dated **.**.** I tried to web chek in but I found bording pass only jaipur to delhi and ticket not showing from delhi to bagdogra. Then I co...
Feb 20, 2026 by Anupam Kumar
Ixigo - Hotel Checkin denied and no support from Aggregator Open
Booking ID: IH***************** NCH Docket No.: ******* *. Booking Details I made a confirmed hotel booking through Ixigo under Booking ID IH*****************. The booking was on a “Pay at Hotel” basis. The total payable amount...
Feb 15, 2026 by Malay Kumar Pati
Ixigo - Full refund not re Closed
I have booked flight for ***** and flight was cancelled by airlines and i have not received my full amount ...
May 12, 2025 by Preetam
Ixigo - Refund Denied Despite IRCTC Ticket Cancellation Ixigo Travel Guarantee Issue Open
I booked a train ticket through ixigo and used their travel guarantee coupon, and the journey was canceled by IRCTC. I was expecting a refund. The coupon amount was not refunded worth ****/-. I got this coupon by paying ***/- to my previous boo...
Jan 02, 2025 by Suhail CG
Ixigo - Refund Closed
I booked a ticket of vistara from ixigo which i had to cancel due to name error vistara cancelled the ticket and refunded to ixigo but ixigo services are so pathetic they are looting the customers by giving senseless excuses and not refunding ...
Jul 05, 2024 by Shefali Devgan
Ixigo - Flight refund Closed
As per the booking dates i went to airport and flight got delayed for * hrs more. so i was cancelled my ticket and the total refund was done from airline team. But still ixigo saying we dont get refund from airline team. I have clear proofs for...
Apr 27, 2024 by surya dileep
Ixigo - Refund not received yet Open
The flight was cancelled by Indigo due to operational issues and they refunded the money to Ixigo flights but since last * working days Ixigo hasn’t been refunded this back to my account. Please help to get this money today, thanks PNR EQ...
Feb 21, 2024 by Vivek Saraf
Ixigo - IXIGO IS NOT ISSUING REFUND AS PROMISED Open
I booked an international flight on **th dec'**** from New delhi to Catania, flight date is **th Jan ****. I choose the IXIGO Assured program while booking. I received the email with the flight details mentioned. On the top of the flight detail...
Jan 08, 2024 by Pawan kumar yadav
Ixigo - Booking was cancelled immediately after booking confirmed but not refunded full amount Open
I have booked the flight ticket on ** October **** and I have cancelled my ticket immediately and I have paid *,*** rupees and I got refunded only *** rupees from ixigo , I need full amount to be refunded immediately. They are cheating everyon...
Nov 06, 2023 by Prajwal Achar
Ixigo - Payment not received Closed
i book a train shalimar express on **th sept old delhi to jammu tawi after sucess payment suddenly my booking was canceled by ixigo . and then ixigo refund me the money in the form of ixigo money. from where i can transfer the money to original...
Sep 13, 2023 by Parshant singh
Ixigo - Refund not provided for flight cancellation Open
My flight from Hanoi to New Delhi dated * November **** was booked on Ixigo with booking ID IF************** on ** August ****. The flight booking is covered under "Ixigo assured" which guarantees full refund on all eligible flights. The terms ...
Aug 26, 2023 by Sambhrant Maurya
Ixigo - Money fraud by Ixigo for work from home job Closed
In the month of May **** I received a message on Telegram for work from home and was asked to do ratings for hotels on ixigo platform. Initially I was paid *** as an earnings and later on when doing further tasks was asked to pay ***** as depos...
Jul 04, 2023 by Peter Rodrigues
Ixigo - Refund Closed
I need refund of full amount as my train was more than * hours delayed aa oer the update i have checked on google...
May 16, 2023 by Tulika sahni
Ixigo - Refund not received Open
I booked a flight from ixigo on **th May, **** and within and hour I cancelled the booking due to change on plans. Since then I have been chasing ixigo to give me back my refund amount and everyday they ask me to wait for ** hours. It's been a ...
May 16, 2023 by Vinty Tanwar
Ixigo - Refund not received Open
I booked a flight from ixigo on **th May, **** and within and hour I cancelled the booking due to change on plans. Since then I have been chasing ixigo to give me back my refund amount and everyday they ask me to wait for ** hours. It's been a ...
May 16, 2023 by Vinty Tanwar
Ixigo - Refund not reflected Closed
I cancelled my ticket in ixigo and refund initiate to ixigo money max then i transfer my amount from ixigo money max from to my account via upi id but money didn't added in account but in ixigo shows refund completed what should i do i need a r...
May 08, 2023 by Nowsath
Ixigo - Payment deducted twice without ticket confirmation Closed
My payment deducted twice without ticket confirmation. They refunded my one time payment but have not refunded my another payment . ...
Apr 26, 2023 by Manisha Choudhary
Ixigo - Regarding the failed transaction Refund amount not credited Open
I have booked the flight ticket on **th of April ****. Unfortunately ticket not confirmed but amount was debited from my account and has been credited to beneficiary (ixigo) account. But it has bot been refunded till now. Many times I reached o...
Apr 16, 2023 by Venkata Suresh kumar Akkisetti
Ixigo - International Flight Booked on IXIGO Cancelled by Airlines Refund Not Issued Open
Dear Sir/Madam, I am writing this complaint letter to raise my concern about the refund for my flight ticket booked through IXIGO. I had booked a flight ticket from Mauritius to Cape Town on South African Airlines, scheduled on **th February...
Mar 10, 2023 by Sainath Pai
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