File a Complaint against Ixigo

Ixigo - Refund ^Closed

I logged in the ixigo app to book train ticket on **/**/****, the amount was deducted but the booking was not done. On searching for my transaction details it was empty. I would like to get my amount refunded instantly. Kindly do the needful....

Oct 31, 2020 by Preejisha

Ixigo - Ixigo didn t refunded in allocated time ^Closed

ixigo is an intermediate app to book flight tickets and other tickets also. Airline named spiceget canceled their flight due to pandemic and refunded by **th of September only. Earlier spicejet promised me that they will be refunding my mone...

Oct 28, 2020 by shivlok

Ixigo - Flight got cancelled due to covid19 and it s been 6 months and did not get refund yet ^Open

I Had A Round Trip Flight From Bangalore To Kuala Lumpur **th March And * April. Due To Covid-** Pandemic Both Flight Got Cancelled. I Have Been Following Ixigo For Months Now. They Are Not Giving Me The Refund Instead Keep Saying Refund Is Und...

Oct 12, 2020 by Kenneth Daryl Mendonsa

Ixigo - Flight got cancelled due to covid pandemic but didn t get the refund yet ^Open

I Had A Round Trip Flight From Bangalore To Kuala Lumpur **th March And * April. Due To Covid-** Pandemic Both Flight Got Cancelled. I Have Been Following Ixigo For Months Now. They Are Not Giving Me The Refund Instead Keep Saying Refund Is Und...

Oct 12, 2020 by Keith Aryl Mendonsa

Ixigo - Flight got cancelled due to Covid19 but didnot get the refund yet It s been 6 Months ^Open

I had a round trip Flight from Bangalore To Kuala Lumpur **th March and * April. Due to Covid-** Pandemic both Flight got cancelled. I have been following Ixigo for Months now. They are not giving me the refund instead keep saying refund is und...

Oct 12, 2020 by Supriya Joshi

Ixigo - Bank account not credited ^Closed

I booked the flight ticket where I used the code that was showing on Ixigo app for **% cashback in my bank account within ** days but still I have not received the same. Even I called many times to customer care and they always say that this wi...

Oct 10, 2020 by Aman Khandelwal

Ixigo - Cancelled Flight Due to Covid but not got refund ^Open

I booked indigo flight on **-Feb-**** for booking date: **-April-****. And cancelled on **-March-****. I got it from indigo as a Credit Shell but not got refund from ixigo. Now if i try to utilise the credit shell indigo guys are saying bookin...

Sep 22, 2020 by Bitu Kumar Nirala

Ixigo - Refund not initiated ^Closed

I was booking an air ticket from Pune to Delhi on *st of August. The booking failed in the middle of payment but the amount was debited from my lazypay account. ixigo is claiming they never received the payment even though I have lazypay accoun...

Sep 10, 2020 by V Narendrakumar

Ixigo - Refund not initiated by IXIGO ^Open

Hi, I have booked two tickets from DEL to VNS and VNS to DEL (which cost me around ****) from IXIGO Mobile Application and I have cancelled both the tickets as both the flights were rescheduled by the Vistara airline and because of which I was ...

Aug 24, 2020 by Yash Rathore

Ixigo - Refund of my flight cancellation ^Closed

I cancelled the flight which I had to travel but I couldn't due to the covid ** situation so now I m asking them the refund but they are giving excuse and aren't helping me with anything....

Jul 22, 2020 by Aryan Sharma

Ixigo - Refund money of flight ^Closed

I have booked a flight ticket from pune to delhi on **th April **** ,later on I have reshedule my ticket from Pune to delhi on **st July ****,the indigo airline is saying that they have refunded my money on **th March and now money has been wit...

Jul 17, 2020 by Pooja Tanganiya

Ixigo - Refund not initiated ^Open

I booked tickets at Ixigo app for train travel for May * on February and March. After the lockdown train has been cancelled but refund not initiated when IRCTC initiated the amount. Ixigo message was automatically refund will be initiated but ...

Jul 17, 2020 by Ebenezer P

Ixigo - Invalid Air Ticket ^Open

We had booked an air ticket through Ixigo for DEL-CNN on *th June, **** and after making the full payment of Rs. *,***/- they sent us an e-mail confirmation with a PDF copy of the ticket and a tax invoice for *,***/-. The ticket mentioned the s...

Jul 12, 2020 by Rajeev KK

Ixigo - Flight refund ^Closed

I had booked my flight(Indigo) through Ixigo.com but it was canceled due to COVID-**. After some days I had reached out to Indigo to use credit shell of my cancelled flight , Indigo flight said that your refund already is done and it should be ...

Jul 05, 2020 by Amar Raut

Ixigo - Refund Not Provided ^Open

It has been over * weeks since i have cancelled my flight ticket with the ixigo site and they have not provided me with any kind of refund. I have tried contacting them several times but they always reply to wait...

Jul 02, 2020 by Kunwar Vikrant

Ixigo - Refund not processed by ixigo ^Open

I booked tickets through ixigo (Spicejet airline) for myself and * family members (to: Mumbai- Mangalore- ** May **, fro: Comibatore- Mumbai ** May **). Spicejet changed flight timing for ** May flight and offered full refund to ixigo. I have n...

Jun 23, 2020 by Sushil Kumar Agarwal

Ixigo - Flight Reschedule Refund not given even after 3 months ^Closed

I rescheduled my flight (which was originally booked from Ixigo for Indigo Airline) via Indigo website during end of March ****, it was said rescheduling is free of cost due to Covid**. On Rescheduling, the different amount Indigo said will be ...

Jun 23, 2020 by Sandeep Nishad

Ixigo - Credit Shell not redeemed by ixigo india ^Closed

ixigo is just making customer fool i wanted to redeem credit shell as the flights were cancelled due to covid ** in March i have called the customer care because there were no way to redeem the credit shell through website it was **th june when...

Jun 17, 2020 by shalini raj

Ixigo - Ixigo Refund not received so far ^Open

On **/**/**** at **.** pm I made payment of Rs.****.** to M/s. Le Travenues Technologies Pvt Ltd through BHIM UPI against booking of a train ticket using Ixigo App vide transaction ID ************.. The said booking failed, but the money has...

Jun 09, 2020 by Ghan Shyam Joshi

Ixigo - Cancelled ticket refund not initiated ^Open

I have cancelled the tickets from the respective airlines and have be told that the refund has been processed and it has been to sent to the travel agent that is ixigo.. they are not transferring the money to me and absolutely no customer suppo...

Jun 01, 2020 by Nabha srinivas shreyas

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