Indigo
- Luggage stranded Open
Ayushi Roy filed this complaint against Indigo on Sep 02, 2025
I flew from Delhi to Berlin on **th August ****. The staff at check in for Indigo conveniently failed to tag my luggage leading it to be left behind at the airport in Delhi. I asked her whether she would be able to resolve it to which she lied stating that it has been managed at the backend. It is now *nd September **** and I am left without my important documents and essential items as an international student in a foreign country. Indigo has been shifting the blame to Turkish as this was a code sharing flight even though Indigo failed to load the luggage itself.
Further, after repeated complaints they generated a tag and said that the luggage has been sent on *st September but it did not reach Berlin again. I demand strict action and a full compensation from Indigo.
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Indigo
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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