Eatsure
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Complaints
Eatsure - Refund not credited to bank account Open
I had a prepaid ordered food in the eatsure app and order was cancelled either by the restaurant or by the delivery person not by me to be highlighted and moreover the refund was processed and shows up to be successful and not reflected to my ...
Jan 28, 2026 by Dhanush Rao
Eatsure - Refund credited but i can t see it in my bank account Closed
I placed my order on **th September **** and paid online through the BHIM app. The transaction was successful; however, my order was cancelled. The Eatsure app shows that my refund has been credited to my bank account, but I am unable to see it...
Oct 04, 2024 by manvi
Eatsure - Order cancelled but refund not credited Open
I ordered on Jul ** *:** PM, I was waiting for an hour till **:** PM and they cancel my order saying they'll refund, today (**th JUL) I open the app, it says refund credited but I didnt receive the refund amount in my account [***]...
Jul 26, 2024 by Shimal Dhandapani
Eatsure - Wrong order and uncooked food Open
They denied refund for the wrong order that they gave me and took almost *** mins to get that delivered it was uncooked and cold.. the service has been pathetic recently ...
Jul 04, 2024 by Nishant Sharma
Eatsure - Want refund Order not delivered from eatsure and money got deducted Closed
On **/**/**** at *.**PM ordered for * pizzas from eat sure app. Money is deducted from from my bank account but order is not delivered. I went refund ...
May 16, 2024 by Sanket Khamkar
Eatsure - Non veg food was delivered instead of Vegetarian Closed
I had ordered lucknowi mini veg biryani from eatsure ; the biryani life Instead i got non veg rice. We are vegetarian and brahmin and don't even touch non veg. My mom and i would never even touch non veg. My mom opened it and almost ate the ...
Jun 18, 2023 by Gabag
Eatsure - Package delivered wrong Closed
I ordered a mutton pizza and there was no toppings on it. The pizza was also smelling bad. Also the pizza was burnt from some parts....
Apr 19, 2023 by Aditya
Eatsure - Misleading Customer Service Closed
I ordered a meal from the app #*********. It showed me * items and I got only * items. I reached out to chat support twice and both the agents abruptly closed the chat without responding and giving a resolution. This should be ZTP. And the frie...
Feb 20, 2023 by Mriganko Saha
Eatsure - Extremely spicy and inedible biryani delivered and no customer support provided Closed
Dear sir /madam, I had ordered behrouz Biryani on ** Dec ** . However , it was very very spicy and our guests very disappointed as no one could finish it due to its spicy ness. I tried to lodge a complaint however there is no option for doing t...
Jan 03, 2023 by Pratik Jaydeokar
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