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DTDC
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How to resolve DTDC complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against DTDC?
If you are not satisfied with DTDC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose DTDC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from DTDC
But before filing a complaint, you should
a. Contact the customer support of DTDC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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DTDC - Non delivery of my packet false signature Closed
MY PACKET WITH DOCKET NO T********, has not been delivered boy , I attached the delivery challan downloaded from dtdc web site where the delvery boy has signed my sigbature kept the packet having my original documents with him and update the st...
Aug 16, 2023 by VINEET SETIA
DTDC - Package not delivered and it seems package of 12 5 kg is lost Open
My parcel of **.*kg from Mumbai to Greater Noida West is missing in DTDC Ghaziabad Branch since *nd Aug and on *th Aug I went to Branch but they could not find the parcel. Customer care never picks the call and there is no reply of mails. How i...
Aug 05, 2023 by Shruti Lakhtakia
DTDC - Denied home delivery Open
Tracking number R********. According to the DTDC tracking details our courier is supposed to be delivered by **/**/**. They have updated the status as package is not delivered. Seller has contacted DTDC team regarding this and they have forwa...
Jul 12, 2023 by Prathyusha K
DTDC - Package not delivered Open
My father sent mangoes from DTDC on *th July bia express deivery which should have been reached in *-* days. On Saturday(*th July) it was Out for delivery but I got message as below D******** is out for delivery.Plz share SMILE CODE (****)...
Jul 10, 2023 by Dipankar Lakhaiyar
DTDC - Dtdc package not delivered and also they told they won t deliver in my add Closed
I received a phone call from the Dtdc office today and they told me they will not deliver in my address ...
Jul 03, 2023 by Jovita das
DTDC - Package not delivered Closed
I ordered the item from website and it's dispatched by DTDC To deliver the product to me. AWB Num: D*********. Whenever I asked to DTDC about my package, they stated that there is nothing showing about it. However, I followed up many times with...
Jun 17, 2023 by Raushan
DTDC - Package Not Received Closed
Package number R******** is not yet delivered. Today is the *th day and there is no update regarding this and the customer care team is totally useless. The package consists of medicine and I really don't know what to do.. ...
Jun 14, 2023 by Vishnu
DTDC - Package Lost by DTDC executive Closed
DTDC has misplaced my documents and they have blocked my number when i am calling them. I have a VISA interview and the DTDC has misplaced my documents and they do not have any answers where they have lost it*. Who will be responsible for my lo...
Jun 14, 2023 by Nagendra Ravilla
DTDC - Package not delivered Closed
We sent a package from Bangalore to Gujarath and it was supposed to reach in *-* days.. Its been **+ days not yet delivered... Everyday i was trying to talk to customer support and being told the lines - They will work on it and cant promise th...
Jun 12, 2023 by Sona
DTDC - DTDC DOING FRAUD WITH CUSTOMERS Open
On **st May i have sent a parcel to my friend in Surat Gujarat from Sivasagar Assam, at first they said it will take * days to deliver, on *th June they didn't deliver it on *th June they updated on their website that the parcel was out for del...
Jun 05, 2023 by Uzzal charingia
DTDC - Delay in Delivery of consignment Closed
This is the second time that the consignment is delayed from Shillong. Three days before the package was submitted and till now there is no record for tracking. When we ask the centre staff lied to us that the package was already transferred. M...
May 15, 2023 by Arnest Kharmawlong
DTDC - Package not delivered Closed
We called DTDC Nagpur Bhim Chowk Branch explaining details of our package which is a projection screen worth *****/- rupees and gave them the dimensions. They said they will post it if we bring it to their office. We spent *** rupees to get it ...
Apr 25, 2023 by Sanjana Krishnan
I have not recived my parcel and there is no proper response from customer support executives after spoke with * customer support executive. I have informed them to retain the parcel in ambattur Chennai,so that I could self collect the parcel b...
Apr 16, 2023 by Kalaivani
DTDC - Dtdc courier delivered but most of the items are missing Open
#******* IssueD******** this is the ticket I have raised on nov* **** that is *months back on DTDC customer support portal and I didn't get any reply till date and I have all details with photos also today on call they said like no details are ...
Apr 04, 2023 by Raviteja palla
DTDC - DTDC refuses door step delivery Open
My DTDC pre-paid order bearing consignment no. U********, has been refused to be delivered at the delivery location. I was asked to come pick up the courier myself from a location the delivery personnel gave. The delivery personnel asked for **...
Mar 31, 2023 by Anwesha Panigrahi
DTDC - Package is not delivered Closed
I am having the parcel of having tracking no A********, DTDC is updating like Parcel is delivered. but we have not received the parcel. ...
Mar 30, 2023 by jitwagh
DTDC - Package not delivered Closed
The courier was received long back at the office but they did not deliver it and never called me also not the courier is sent back and by the time it is coming back to me the validity of the document will over and it is useless, it's a huge los...
Mar 28, 2023 by Nizam
DTDC - Package not delivered and showing Consignment redirected Closed
I have sent my parcel from DTDC Jammu on **nd March, **** and it was suppossed to Reach at destination i.e Delhi by **rd March **** ( as status was showing out for delivery and after sometime it shows Consignment redirected) Now I am worried, I...
Mar 23, 2023 by Navneet Kour
DTDC - Package not delivered Open
My package is not delivered yet but they have mark as delivered. how can they do like this ...
Mar 20, 2023 by Arvind kumar
DTDC - Package not Delivered Open
So I ordered something from a third party based in Mumbai and they shipped my order on Feb * and ETD of Feb **-**. After Feb **, there has been no update about the package. I raised a ticket, and for the past *-* weeks, they are telling the sam...
Mar 02, 2023 by Harsh Tiwari
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Questions about DTDC
Ask questions about DTDC and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact DTDC?
Ahmedabad 7305770577
Bangalore 7305770577
Chandigarh 7305770577
Chennai 7305770577
Delhi 7305770577
Ghaziabad 7305770577
Hyderabad 7305770577
Jaipur 7305770577
Kolkata 7305770577
Mumbai 7305770577
Pune 7305770577
What is DTDC office address?
DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India
What is DTDC customer care email?
Where to find DTDC discount coupons?
Who is the Owner / CEO of DTDC?
Subhasish Chakraborty
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