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DTDC (162/330)

330 Total Complaints
162 Total Resolved
49.09% Consumer Satisfaction

If you are searching for DTDC Review on internet then you have reached the right place. You can read the full DTDC Reviews here. Get answer to questions like if DTDC is real or fake? DTDC is legit or scam? if DTDC is safe? All DTDC reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for DTDC so that it help others to make wise decisions. The Consumer satisfaction score of DTDC is 49.09% because out of 330 consumer complaints, only 162 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against DTDC?

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But before filing a complaint, you should

a. Contact the customer support of DTDC first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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DTDC - DTDC delivered my package damaged AWB Closed

My shipment was damaged: The parcel received the damaged and the outer box and inside content, both are damaged. Franchisee didn't provide insurance though we asked for it. Is this how your ground staff handles the packages? DID I pay to damage...

Feb 21, 2023 by Pallavi

DTDC - Courrier status is not updated from last 4 days Closed

I had booked a courrier from vashali UP to Ponda Goa on ** February **** at the the booking I was told that my courrier will be delivered by **th feb **** but it's already been * days and courrier is still in transit I am not getting any updat...

Feb 19, 2023 by Isha

DTDC - Delivery Branch Refused Door Step Delivery Closed

Awb V******** worst service your agent called and said to collect parcel from office and saying my area is unserviceable very worst he is saying he will return my parcel what u do i dont know I want my parcel delivered at doorstep Contact *****...

Feb 17, 2023 by I Bhaskar Rao

DTDC - Fake signature and delivery by DTDC Open

Hi, This is in regard with the health insurance policy sent by Niva bupa to my address, I have not received the health policy documents. Although, someone called "Mahesh Gurjar" in DTDC, has delivered the health policy to my address and d...

Feb 14, 2023 by MAdhvendra Tiwari

DTDC - Unable to track my package Passport Closed

I have booked for premium courier service from DTDC Kundalahalli to Udupi and it was a passport delivery, it’s been * more and there is no update on the tracking system, customer service agents and disconnecting my calls and if I call the cen...

Feb 13, 2023 by Diana Ayesha Saldanha

DTDC - Package not delivered Closed

I have ordered some items and vendor sent me tracking slip. It says despatched on **th January. But till no data given in dtdc website and i didn't receive my parcel yet...

Jan 30, 2023 by Madhangi Sukumar

DTDC - not delivered Closed

I have online ordered but not received vide pod no D********....

Jan 28, 2023 by Nimit Trivedi

DTDC - My TV has been broken by Shipping DTDC Open

I shipped my tv by DTDc courier. I told them handle with care but they delivered with broken ...

Jan 24, 2023 by Saveen Kumar

DTDC - Package not delivered Closed

Dear Team There was a Consignment of export bearing document number TF- ********** for one of our customer .Document was send to Birmingham UK through DTDC courier in Aligarh. Courier dispatch date – **-**-**** Courier delivered date –...

Jan 24, 2023 by Mohit Srivastava

DTDC - Delayed packaged Open

Vaccination was delivered for a pregnant lady which required cool package due to DTDC negligence package routed to different location which took * days to reach and medicine in it is of no use....

Jan 23, 2023 by Arshiya

DTDC - Dtdc cheated with me Open

name of the company -dtdc source and destination station -ghaziabad to sendhwa consignment no. and date -**/**/**** tracking no. X*********** accepted date of delivery **/**/**** amount paid-****/- the consumer had * boxes, out of which the com...

Jan 18, 2023 by saurav kumar mishra

DTDC - Product damaged Open

The product which I got is totally damaged and with poor quality. The size which I ordered is not exact one.. I just wanna tell one thing, which kind of service you people are providing? Either I want good exchange or refund my money ASAP...

Jan 05, 2023 by Bhat hareem

DTDC - Package not delivered Closed

parcel not delivered since **th Dec.** till today *th January,**...

Jan 05, 2023 by Seema Ramdev

DTDC - Delivery Agent Denied to Deliver The Product on Provide Location Closed

My shipment ID is D********. The delivery agent refuse to deliver the product on pin code ******. They ask me to collect the parcel from their office which is ** KM away from my home and I am a handicapped person. Otherwise they ask me extra *...

Jan 05, 2023 by Ajharul Islam

DTDC - No Reply from Customer care and parcel not delivered Open

DTDC Website showing the material is delivered but receiver not received it and there is no POD available with DTDC for the same. Multiple mail sent but no reply from customer care....

Jan 03, 2023 by Maju Mohan

DTDC - Damaged parcel Open

Parcel delivered in damaged condition. The Bangalore office confirmed that they had received the item in damage condition, but they repacked and delivered it. But this is unacceptable, as the items within in has been meddled with the food items...

Dec 31, 2022 by Srinivasulu

DTDC - Package Undelivered Closed

The package was booked and dispatched from Bangalore. However the package did not reach the consignee. Its claimed by the courier company that the package has been received, signed and delivered to the consignee. Whereas the consignee has confi...

Dec 29, 2022 by A. H. Muheeb

DTDC - Package not delivered Open

My parcel has arrived at kogilu branch karnataka on **-**-**** at ** am,which would have been delivered within next two working days but i was not. Tracking id is V********. I contact the kogilu branch and there response was they dont know whe...

Nov 27, 2022 by UNNIKRISHNAN TR

DTDC - Package not delivered Closed

I have been following up with them since last ** days about my parcel, I have written to them * times and they didn't had any idea where my package was. They never gave me any status update, and suddenly on **th Oct they tell that my parcel ha...

Oct 31, 2022 by Mukul Singh

DTDC - Package not dispatched even after 45 days of pickup Closed

My laptop was picked up on *th September, ****. However, till today ie **th oct, **** it has not been dispatched / delivered. Also, the person who picked up the device is not responding. Its totally disgusting on part of DTDC....

Oct 17, 2022 by Apurva Maheshwari

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How to file a complaint against DTDC?

  • Go to "File a Complaint" page
  • Choose DTDC and write your complaint in detail
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  • Get refund / replacement / damages from DTDC

Questions about DTDC

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How to contact DTDC?

Ahmedabad 7305770577
Bangalore 7305770577
Chandigarh 7305770577
Chennai 7305770577
Delhi 7305770577
Ghaziabad 7305770577
Hyderabad 7305770577
Jaipur 7305770577
Kolkata 7305770577
Mumbai 7305770577
Pune 7305770577

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What is DTDC office address?

DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India

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What is DTDC customer care email?

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Where to find DTDC discount coupons?

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Who is the Owner / CEO of DTDC?

Subhasish Chakraborty

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