DTDC
- Package not delivered Closed
Sanjana Krishnan filed this complaint against DTDC on Apr 25, 2023
We called DTDC Nagpur Bhim Chowk Branch explaining details of our package which is a projection screen worth *****/- rupees and gave them the dimensions. They said they will post it if we bring it to their office. We spent *** rupees to get it there and paid ****/- for delivery to Mumbai and were told it will come in * days. After * days he called to say he cant send it please take it back since they dont have a big van. DTDC customer service was unable to address this so we had to pay ***/- to another auto to bring the package to Khamla office and get it posted. The package was brought to our delivery address on ** April and undelivered since we were not at home when they got it. since ** April I am trying to call DTDC, registered multiple queries but no one is addressing our undelivered package and we do not have any contact number for our package. IT is expensive, fragile and work related.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
DTDC
Resolved
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Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
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