DTDC
- DTDC refuses door step delivery Open
Anwesha Panigrahi filed this complaint against DTDC on Mar 31, 2023
My DTDC pre-paid order bearing consignment no. U********, has been refused to be delivered at the delivery location. I was asked to come pick up the courier myself from a location the delivery personnel gave. The delivery personnel asked for *** rupees more to deliver it. I am a female student and this whole procedure has been a great inconvenience for me.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
DTDC
Resolved
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"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
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