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Air India Express (25/61)

61 Total Complaints
25 Total Resolved
40.98% Consumer Satisfaction

If you are searching for Air India Express Review on internet then you have reached the right place. You can read the full Air India Express Reviews here. Get answer to questions like if Air India Express is real or fake? Air India Express is legit or scam? if Air India Express is safe? All Air India Express reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Air India Express so that it help others to make wise decisions. The Consumer satisfaction score of Air India Express is 40.98% because out of 61 consumer complaints, only 25 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Air India Express - Air ticket not refunded Closed

The air ticket was booked on Feb *, **** to travel from Dubai to Chennai, however, the itinerary was cancelled due to some technical issue from the airlines. I have been following up with the airlines since then, but until now there is no respo...

Apr 09, 2021 by Kiran Ashokan

Air India Express - Rejected my ICMR ACCREDITED LABORATORY RTPCR Report at Airport Closed

Respected Sir, I booked a ticket in Air India Express Airline from Lucknow to Muscat with a confirmation number SZTPHX for Raju Vimal for *th March ****. The Airline staff at Lucknow airport denied my and some other passengers RT-PCR Report ap...

Mar 26, 2021 by RAJU VIMAL

Air India Express - FLIGHT TICKET REFUND Closed

I pre-booked my family return ticket in **/**/**** to travel on annual holidays on */*/**** & */*/**** respectively between Doha & Kannur from Air india express office Doha. But due to corona issue flights were cancelled and ticket cancellation...

Nov 16, 2020 by MURALIDHARAN P C

Air India Express - Air India express Not processing refunds Closed

Hi, Please process my refund to the original payment method. My travel dates are after May ** ( category * as per DGCA ), so I am eligible for refund and not coupons or credit shell. Company : AIR INDIA EXPRESS ...

Nov 08, 2020 by Vishnuraj

Air India Express - Not givingFull refund flight cancelled by airlines due to covid crisis Closed

Due to covid crisis, airlines airindia express cancelled the flight, we booked tickets by yatra. Com, for date ** march and return ticket on **march , ticket price was ***** aprox, then due to covid crisis we reschedule it on April month and we...

Nov 02, 2020 by Vivek Vithobaji Lanjewar

Air India Express - Flight cancellation Closed

Confirmation No./PNR: HTENVP I made a booking for myself and son for travel on **th December **** from Muscat to Kochi. I have been now informed by AI that the flight is not operating and to amend my booking through their website. When I t...

Oct 27, 2020 by Sherly Sajan Puthoor

Air India Express - DIDNT GET REFUND FOR MY BOOKINGS Open

Dear Sir/Mam, it's an emergency. it's my humble request. I booked * tickets from Dubai to Amritsar for ** Apr ****, but flights are stopped due to coronavirus. Now my brothers was stuck in dubai. even lost their jobs too. I want to cancel...

Oct 27, 2020 by PANKAJ SETHI

Air India Express - Ticket refund not credited Open

I had cancelled my ticket and it's refund was in progress.Could you please let me know the status of booking QUZRDX . It's exceeded refund time. ...

Oct 06, 2020 by Mary Roshny Choothamparambil Joseph

Air India Express - Schedule flight cancelled and asking for cancellation charges Open

I have booked my tickets from Mumbai to Dubai dated **th October **** ( PNR NCZJOO) booking is in the name of Mustafa Vohra. Now i have received an email that due to covid** situation flight is not operational and i can change my travel dates. ...

Sep 18, 2020 by Mustafa Abdulla Vohra

Air India Express - Air ticket refund not received Closed

I have cancled air india ticket on July **th, actual booking made is on **th July. Have send several mails regarding refund, but no response,. Even for customer service just asking us to wait for ** working days. Now it is almost * months no r...

Sep 17, 2020 by Neethu Sreekanth

Air India Express - Air India Express refund not processed for more than 3 months Open

Ticket booked on *th Jan **** to travel from Dubai to Pune on **th June **** for * passengers. Due to COVID**, travel plan changed and cancelled booking on **rd May ****. Even though flights are cancelled, Air India Express said they will deduc...

Aug 27, 2020 by Naeem Maniar

Air India Express - REFUND FROM AIR INDIA EXPRESS COVID 19 FLIGHT CANCELLATION Open

** Jan, **** we booked a flight to fly on ** May, **** and return on * Jun, **** amounting to INR *,**,*** from Dubai to Mangalore and return via personal credit card. Due to covid ** situation we received an email on *th May saying that all fl...

Jul 23, 2020 by Fahad Abdulla Mogral

Air India Express - Refund for the cancelled Air India express flight Open

The Air India Express flight booked for the date **th March **** from Vijayawada to Mumbai got cancelled. Have been following with the Airlines since then but could not connect to their call center numbers. Request for the refund of the amount ...

Jul 23, 2020 by Ramakrishna Paladugu

Air India Express - Refund not credited Closed

This is my seventh email to air India for to get my refund, I applied for a refund with penalty despite Air India Canceled flight from their side.For the last three months I have been sending a message to air India for getting my refund, unti...

Jun 30, 2020 by Jijo Sebastian

Air India Express - Flight cancellation Open

Air India has cancelled my flight and mentioned about the full refund in the cancellation email. However they are forcing me to change the fly date now and I do not wish to travel. They are refunding my money as mentioned in the flight cancella...

Jun 18, 2020 by Deepak sharda

Air India Express - Air Ticket Refund Issue Open

I have booked a Flight Ticket with Air India Express from Abu Dhabi to Kozhikode (onward Journey on March **th **** and Return on April *th ****). Whereas the flight was canceled by Air India, and I tried to contact them by visiting their offic...

Jun 18, 2020 by Arif Rehman U

Air India Express - Refund not credited even after 3 months Open

I have booked a ticket in AirIndia Express for travelling on **th April by via.com. The airlines have agreed to pay the refund amount and they have said that it has credited to the via.com bangalore account. But why via.com is delaying to gi...

Jun 12, 2020 by Ram Shankar

Air India Express - Cancel Refund not received Closed

i had a booking of * tickets from Calicut to Riyadh for ** th march **** and after payment from the website i good "oops we are sorry" so i thought ticket is not confirmed and once i tried again there was no ticket available.so i did the booki...

Jun 08, 2020 by Jopaul P J

Air India Express - Refund has not been processed Open

I made a booking on Air India Express's official website from Abu Dhabi-Delhi on *st March **** via my credit card but due to some reason I had to cancel it and I called the airline to cancel my ticket (same day i.e *st March) and process the r...

Apr 14, 2020 by Divesh singh Rajawat

Air India Express - Weelchair Assistance Closed

After a travel of years this is the first time i am booking on air india for a flight from DXB to Bombay. However thier site is down and i was unable to make payments. Thier customer service reps told me the site is down. Before the flight pric...

Jul 16, 2019 by SYed Ishaque

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