Air India Express
- Weelchair Assistance Closed
SYed Ishaque filed this complaint against Air India Express on Jul 16, 2019
After a travel of years this is the first time i am booking on air india for a flight from DXB to Bombay. However thier site is down and i was unable to make payments. Thier customer service reps told me the site is down. Before the flight prices went high i ended up buying the ticket from cleartrip which did not have an option to book a weelchair However when icontacted them as soon as i booked the ticket they say there will be an additional charge for the weelchair. WHen all the international airlines offer a free weelchair assistance why does Air India charge when we are pre booking the weelchair ? This would probably be my last time on Air India for my mom who is aged or for anyone else i would never recommend them to take Air India flights ever again. Pathetic Services
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Air India Express
Resolved
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Rakesh Shinde
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