Air India Express
- Air India Express refund not processed for more than 3 months Open
Naeem Maniar filed this complaint against Air India Express on Aug 27, 2020
Ticket booked on *th Jan **** to travel from Dubai to Pune on **th June **** for * passengers. Due to COVID**, travel plan changed and cancelled booking on **rd May ****. Even though flights are cancelled, Air India Express said they will deduct cancellation penalty of Rs **** per passenger. I agreed and cancelled ticket and still waiting for refund even after * months. I have sent multiple emails to customer care asking for refund but they only reply it is under process.
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Resolution Demanded:
Refund / Credit for purchase
Air India Express
Resolved
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Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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