File a Complaint against Air Asia
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Air Asia
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How to resolve Air Asia complaints online
If you want to complain about a problem that relates to Air Asia, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air Asia?
If you are not satisfied with Air Asia, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air Asia and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air Asia
But before filing a complaint, you should
a. Contact the customer support of Air Asia first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air Asia
Find the contact details of Air Asia to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Air Asia - Transfer Credit Shell to My Account Open
I am writing this to register the complaint against Air Asia Airlines. Its regarding Airline PNR FXXXXA which got cancelled due to lock down and I was given credit shell of Rs. **,***. They told me its valid for an year. Now, today when I w...
Oct 02, 2020 by Navneet Singh Ghura
Air Asia - Air Asia not giving refund Case no Open
i have purchased ticket (PNR : A****G )for kolkata-bangalore-kolkata sector through easemytrip.com. which was a personal tripThe journey date was **th-**th May ** which was a lockdown period. As per the rules and regulations, we are supposed to...
Aug 17, 2020 by RAJARSHI CHAKRABORTY
Air Asia - Refund not issued despite purchasing Travel Insurance Open
Purchased flight ticket for AIR ASIA Flight no I* **** from travel partner IXIGO , including TRAVEL INSURANCE. Bengaluru - Hyderabad | D/o Travel: ** March'** Cancelled my ticket one day prior to travel due to change in travel plans. Have ...
Aug 16, 2020 by Shailja Goel
Air Asia - REFUND Closed
I have booked mt flight on ** march **** and my journey was on ** march but due to lockdown my flight got cancelled by the airline i have sent so many mail to ais asia as well as i call the **** of times but call is not reachable . so I want my...
Aug 12, 2020 by Deepanshu Goyal
Air Asia - Amount deducted but Ticket not booked in Air Asia Open
I want to book ticket from Hyderabad to Mumbai in Air Asia flight. when i try to pay the amount it was deducted from my account but ticket was not booked. how can my money refunded to same account ?...
Jul 25, 2020 by ravi vatsa
Air Asia - Air Asia Not Refunding my money as the flight got cancelled for COVID Open
I booked Air Asia flight ticket on *nd April **** via IRCTC with a booking number C**MGX. Flight is booked for **th April ****, which got cancelled due to COVID lock down declared by government. From since I am following almost daily via websit...
Jul 18, 2020 by Ramesh Chandra Garg
Air Asia - Flight cancelled by Airline Closed
Booked flight, and it got cancelled by Airline and not getting the refund. Booked the ticket through Yatra.com and not getting any response. Please do help....
Jul 10, 2020 by Mozammil Ansari
Air Asia - Air asia cancelled my flight and not refunding amount Open
Air Asia cancelled my flight and not refunding amount.No responding from last two months...
Jul 01, 2020 by SATHISHA
Air Asia - Credit Shells for Flight Change Cancellation Open
The airlines cancelled my families flight for **nd June **** on friday the **th June **** and said to apply for a refund or credit shell, then suddenly in the night of **th June **** they said please ignore previous message your flights are rei...
Jun 23, 2020 by Ivan Maben
Air Asia - AIR ASIA Denied for refund of my amount due to cancellation of flight Closed
AIR ASIA Denied for refund of my amount due to cancellation of flight...
Jun 19, 2020 by Mahip Goyal
Air Asia - Airline ticket refund Open
My flights for the date **th April **** were canceled by Air Asia due to Covid-**. However ever they havent refunded my ticket charges not have they given me the credit for the same...
Jun 09, 2020 by Vasudev Acharya
Air Asia - Flight cancelled Open
I have booked ticket of ** april'**, but it was cancelled as per govt guidelines. But airlines is showing i travelled. ...
Jun 06, 2020 by Bhaskar Pandey
Air Asia - Air asia flight cancelled and not refunding amount Open
air asia CANCELLED FLIGHT AND NOT REFUNDING AMOUNT WE TRIED CALLING THEM THEY KEPT SAYING U WILL GET AMOUNT IN ** DAYS ** DAYS ,NOW THEY ARE NOT PICKING CALLS ONLY ITS BEEN MORE THEN * MONTHS WE DIDNT GOT REFUND,PLEASE HELP. TRAVEL DATE : **...
May 29, 2020 by nikhil biradar
Air Asia - Refund due to pandemic COVID19 Open
I booked a flight ticket from Air Asia. The flight was schedule to depart on **th march **** and return flight on *rd April ****, but due to corona effect, all flights get cancelled. I called several times to Air Asia customer care, I waited ...
Mar 24, 2020 by Sahil
Air Asia - Wrong cancellation of flight Open
I made a booking for my friend Mr. Ishfaq Ahmad dhobi by make my trip for **rd-morning flight, which AirAsia rescheduled. Then I requested MMT to cancel it with a full refund on **nd morning. after * hour I got a call from AirAsia customer care...
Jan 27, 2020 by Anshul arora
Air Asia - Refund not given Open
On Sep **, **** I booked a round trip ticket on Air Asia mobile app. Because of the technical issue of their app I got my ticket wrong. I immediately contacted customer support and they said they will look into the weblogs and provide refund if...
Oct 18, 2019 by Praneetha
Air Asia - Damaged Luggage Open
Air asia delayed my luggage and also broke the luggage when it was delivered * day later. Mu complaint with subject "******** - Re: Baggage Returned * day later, with damage" was closed without a resolution, airline's reply being "Luggage retu...
Sep 17, 2019 by Prateek Bhatia
Air Asia - Flight boarding denied Open
Hi, I am travelling from Bangalore to Delhi on **-Aug. My flight was scheduled at ****hrs and I reached Airport @ ****hrs and counter @****hrs. Counter person denied onboarding ticket to me. I requested staff and manager also. Even I was not ha...
Aug 07, 2019 by NAVEENA BASAVARAJU
Air Asia - Regarding zero refund Closed
I cancelled my booking before ** days of my departure. But I got zero refund by the Air Asia airlines. Are there any chances of getting a refund? Please help....
Apr 29, 2019 by Aravind saladi
Air Asia - Rude behaviour of ground staff towards me Closed
Very rude and unfriendly staff who have no courtesy. Had a very bad experience at the Bengaluru airport. I was travelling with a friend and two kids. Was late to the gate as we were in the washroom. We missed our flight as we were not allowed t...
Mar 26, 2019 by Saba Toufeeq
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Questions about Air Asia
Ask questions about Air Asia and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air Asia?
What is Air Asia office address?
AIX Connect Private Limited
Vatika One On One, Block IV,
Sector 16, Gurugram -120 007
Haryana, India
What is Air Asia customer care email?
Where to find Air Asia discount coupons?
Who is the Owner / CEO of Air Asia?
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