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Air Asia
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How to resolve Air Asia complaints online
If you want to complain about a problem that relates to Air Asia, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air Asia?
If you are not satisfied with Air Asia, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air Asia and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air Asia
But before filing a complaint, you should
a. Contact the customer support of Air Asia first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air Asia
Find the contact details of Air Asia to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Air Asia - Bad behavour from Airasia ground staff at DMK arirport thailand Open
I would like to raise a complaint regarding my recent experience at Don Mueang (DMK) Airport, Thailand, while traveling from Bangkok to Bangalore on Flight FD-*** after a *-day vacation. I was traveling with my * year and * months old baby a...
Feb 16, 2026 by Renjith S Raj
Air Asia - AirAsia Flight Cancellation Open
I booked a round-trip international flight with AirAsia from Kolkata to Phuket, scheduled to depart on **th June **** (Booking Reference: T*UDQL), and paid using my credit card. On **th May ****, AirAsia unilaterally cancelled the outbound l...
May 26, 2025 by PROBAL MITRA
Air Asia - Missed my connecting flight because the first flight took off 30 minutes late Open
I booked a flight from TRV to Ho Chi Minh City with a connecting flight in Malaysia and a *-hour layover. The TRV flight was delayed by ** minutes, and I had to walk over ** minutes to the transit gate. When I reached gate Q** at the Malaysian ...
Feb 25, 2025 by Vineeth Vikraman
Air Asia - Threatening me if I quit they will blacklist my documents Closed
On *th February I received a mail from air asia for ground staff job .they asked me to watsapp document first I shared my cv , +*,cseet . And then today they shared a employee form and said to fill up and share them I did it and evening they sa...
Feb 06, 2025 by Shifa
Air Asia - Refund not given Open
I had done payment for extra luggage ( for my booking ZFNJQX from Kochi to Bangkok ) and the amount got debited from my account. But Air Asia people told me it's not reflected in their account. Later on i contacted them several times through th...
Dec 18, 2024 by Anand Suresh
Air Asia - Flight ticket booking done amount debited but no confirmation Open
fight ticket booking done from airasia.com amount debited, but no confirmation....
Dec 13, 2024 by Aneesh A
Air Asia - Late flight and food not provided Closed
I am a nursing mother having gluten allergy travelling to malaysia. The flight didn't allows the consumers to carry their own food. My flight is almost *hrs late and air asia didn't provided any food to me....
Sep 01, 2024 by Jyotsana DHINGRA
Air Asia - Flight got delayed because of that I missed my next flight ground staff is not helping Closed
I travelled from Don Mueang (DMK) To Kolkata T* on flight FD *** today, due to technical reasons this flight got delayed by * hrs and I had to catch a domestic flight Kolkata to Bombay (indigo *E-****) which I got missed because of this delay. ...
Aug 24, 2024 by Krishna Kumar
Air Asia - Took too much extra cost for baggage Closed
Too much extra cost has been received by them for the baggage for only *kgs extra Dated: **-**-****...
Jun 16, 2024 by Sheetal
I've missed the flight on ** March **** just because of AirAsia airline management inefficiency. I reached Airport around **.** and I went boarding gate at **.** am in Chennai airport. But the boarding closed before *.** Am for the **.**...
May 16, 2024 by Muthukumar Selvaraj
Air Asia - Missed International flight because of Air Asia domestic flight delayed by 1 hour Open
We have booked a Air Asia domestic flight from Langkawi to Kuala Lumpur and also a international flight from Kuala Lumpur to Chennai on **th March, ****. Air Asia flight (AK-****) which is expected to departure by *:** PM from Langkawi got dela...
Mar 30, 2024 by Hemaharini Balakrishnan
Air Asia - Air Asia bots are operating the website Open
PNR- WBWLNN I could not fly due to medical reasons. I shared the prescriptions dated *th Jan and **th Jan **** with Air Asia that I had herpes zoster and hence could not fly. They have instead refunded me Rs. ****/- in credits which cannot be ...
Jan 17, 2024 by Palak Agarwal
Air Asia - Wrong flight Booked PNR Closed
I have booked flights for Bangkok on dated ** May to ** may ** through Air Asia app, but unfortunately app wrong flight Booked as ** Aug instead of ** may. When I contact to air Asia customer service but same is unavailable only chat bot avail...
Jan 12, 2024 by Jitendra Kumar Agarwal
Air Asia - Not getting 100 refund Open
I had booked air india flight ticket on *th December **** from Bhubaneswar to Bangalore for the date of ** December through yatra.com. I cancelled it within ** hours through yatra.com. But air india does not return ***% refund money. I had pay ...
Dec 16, 2023 by Prakash Ranjan Sahoo
Air Asia - Damaged trolley Open
As we traveld from banglore to goa and found our trolley completely broken and the wheels got part from my trolley Worst service of handling passangers belongins need to resolve this and take the action legally...
Aug 04, 2023 by Thowfiya mehatab
Air Asia - No response for the money Closed
Why my money didn't come back...there were * shit guy for them i am not getting my ****...is it a joke Ashish and bimal they took our **** money extra . I need my money back...
Jun 18, 2023 by Aishwarya paul
Air Asia - Intentional mishandling of baggage Closed
Staff of air asia has repeated been ignoring direct request to secure bagages and close the overhead luggage compartments. As a result some of the bags fell down and we're damaged. When I questioned them regarding the same they claimed I was be...
May 28, 2023 by Christoffer Daniel
Air Asia - No refund and was ot able to board on flight Closed
Because of *hour delay by gofirst flight i was not able to board on air asia. I was there at gate, * minutes before the flight take off, even i have informed at the baggage check in of air asia to contact the flight and provide some help fro...
Apr 18, 2023 by Linat M biju
Air Asia - Cannot redeem travel voucher Open
I was credited with a travel voucher when my flight was cancelled due to covid. Through the voucher, I am allowed to book for all d* flights. Now, I am not able to redeem voucher...
Apr 01, 2023 by Ayisha Riswana
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Questions about Air Asia
Ask questions about Air Asia and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air Asia?
What is Air Asia office address?
AIX Connect Private Limited
Vatika One On One, Block IV,
Sector 16, Gurugram -120 007
Haryana, India
What is Air Asia customer care email?
Where to find Air Asia discount coupons?
Who is the Owner / CEO of Air Asia?
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