Air Asia
- Refund not given Open
Praneetha filed this complaint against Air Asia on Oct 18, 2019
On Sep **, **** I booked a round trip ticket on Air Asia mobile app. Because of the technical issue of their app I got my ticket wrong. I immediately contacted customer support and they said they will look into the weblogs and provide refund if my issue is valid. They said they will get the weblogs in ** hrs but they took * days to get the weblogs that too after calling them repeatedly everyday. Then they said they will provide full refund. I still did not get my refund. I've been calling them repeatedly and the only answer I get from them is " the issue has been escalated" , " it takes ** hrs to get the refund" , " it takes ** hrs to get the refund". I kept calling them and I'm hearing only these answers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Air Asia
Resolved
Frustrated? File a Complaint
Shinehunts
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
Abhilasha Bajpai
Related Complaints
Air Asia - Threatening me if I quit they will blacklist my documents Closed
On *th February I received a mail from air asia for ground staff job .they asked me to watsapp document first I shared my cv , +*,cseet . And then today they shared a employee form and said to fill up and share them I did it and evening they sa...
Feb 06, 2025 by Shifa
Air Asia - Late flight and food not provided Closed
I am a nursing mother having gluten allergy travelling to malaysia. The flight didn't allows the consumers to carry their own food. My flight is almost *hrs late and air asia didn't provided any food to me....
Sep 01, 2024 by Jyotsana DHINGRA
Air Asia - Flight got delayed because of that I missed my next flight ground staff is not helping Closed
I travelled from Don Mueang (DMK) To Kolkata T* on flight FD *** today, due to technical reasons this flight got delayed by * hrs and I had to catch a domestic flight Kolkata to Bombay (indigo *E-****) which I got missed because of this delay. ...
Aug 24, 2024 by Krishna Kumar
Air Asia - Took too much extra cost for baggage Closed
Too much extra cost has been received by them for the baggage for only *kgs extra Dated: **-**-****...
Jun 16, 2024 by Sheetal
Air Asia - Wrong flight Booked PNR Closed
I have booked flights for Bangkok on dated ** May to ** may ** through Air Asia app, but unfortunately app wrong flight Booked as ** Aug instead of ** may. When I contact to air Asia customer service but same is unavailable only chat bot avail...
Jan 12, 2024 by Jitendra Kumar Agarwal
