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Agoda
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How to resolve Agoda complaints online
If you want to complain about a problem that relates to Agoda, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Agoda by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Agoda
Find the contact details of Agoda to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Agoda - Hotel Accommodation Closed
It was surprised to note that breakfast was not included in the accommodation and I had to pay for it, so need the refund for the amount of Rs.441/-...
Nov 01, 2022 by G K SHAH
Agoda - Room is not as per review Open
We have booked a room at Exotica Suvarna Samudra resort, near Dapoli. When we reached the venue, the room was not ready for check-in. We had to wait for approximately half an hour. The facilities mentioned on the agoda site such as hot tub, toi...
Oct 28, 2022 by Rutuja Dahatonde
Agoda - Booking not confirmed but money got deducted from my account Closed
I have booked an hotel for today and money is also deducted but agoda does not confirmed it whether hotel booked or not ? so, i just wanted from agoda to refund my money....
Oct 27, 2022 by Shubham Kumar
Agoda - Regarding Refund Closed
There is a booking in the name of Moumita Mukherjee, booking numbers ********* , ********* . As I can see the policy that the amount is fully refundable after cancellations but I have received the amount of these two bookings . Please help me o...
Oct 27, 2022 by Moumita Mukherjee
Agoda - No booking confirmation Closed
I made a booking to hotel daspalla but I didn’t get any confirmation yet.and I can’t find it in my bookings...
Oct 26, 2022 by Sai ganaamruth kasturi
Agoda - Amount deducted but no booking Closed
I had done booking and after payment page I entered my card details after that otp I entered it and my amount was deducted but no booking shown ...
Oct 24, 2022 by Nishant
Agoda - Host Cancelled No Refund Made Closed
I booked a place Booking ID ********* The host didn’t answer the phone and replied to the email, when I replied said I can’t host neighbors have problem, they should mention such details in the bio, the host has his phone switched off, afte...
Oct 22, 2022 by Raghuveer Singh
Agoda - Room not allotted Open
As had booked the hotel at The Pinaki Residency with the booking ID ********* from **/**/**** to **/**/****. But when had reached at the hotel they denied to to allocate the room to me and argued that they do not considering any room allocatio...
Oct 19, 2022 by MANISH J SONI
Agoda - Hotel Room had leakage in ceiling Open
I recently Booked a hotel room with Agoda and paid **** Approx online. I didn't like the hotel room as at night it was raining alot and the ceiling of the room started leaking water. I could not sleep whole night properly. I have made a vid...
Oct 19, 2022 by CHAYAN KARAMCHANDANI
I booked hotel room from agoda. Hotel manager refused that told he is not taking any booking from agoda app. So he did allowed me to stay at hotel. Can you please refund my booking amount...
Oct 17, 2022 by Ayesha Farheen
Agoda - We charged extra money than invoice Closed
The worst site i have seen till yet. We booked room at **** and at the check-in time we have told to pay extra *** for booking . When we asked the reason they told the agoda site has displayed wrong price. We didn't got complementary breakfast...
Oct 16, 2022 by Chetan Wagh
Agoda - Refund for cancel Room Closed
Booked a room in Navaratna Delight yesterday. By mistake, gave a wrong check-in date. We want to cancel the room and wanna get back the refund ASAP. Kindly do the needful....
Oct 16, 2022 by Monika Venkatesan
Agoda - Charged more than the invoice Open
I booked a property in Thailand for INR **,***/-, with an Indian card, with option of giving my card on their file and the actual payment will be deducted ** days before the stay date. Nowhere during the booking or in the T&C does it say that ...
Oct 16, 2022 by Gunjan Shah
Agoda - Refund of hotels Closed
My full refund for the first hotel we booked hasn’t been issued yet and the second hotel we are trying to cancel it but we are one day too late but the reviews and terrible and we didn’t see that before. Agoda is terrible...
Oct 15, 2022 by Nicole DSylva
Agoda - Booking done through agoda is rejected by the hotel Closed
Hi I have done my booking through agoda to the hotel "Capital O **** Lotels Serviced Apartment", by paying the full amount. My booking id is ********* When tried to check in at the hotel, "Capital O **** Lotels Serviced Apartment" on booked...
Oct 15, 2022 by Thangaraj
Agoda - Misguided by Agoda Open
We have Booked Central Room, Gangtok, through Agoda from *th October to *th October ****: Booking ID Booking ID *********. The Hotel and the facilities as mentioned on the Agoda Website is nohow matching the actual hotel placed in Gangtok. ...
Oct 12, 2022 by Mrinmoy Banerjee
Agoda - An amount ofwas debited from my account by Agoda without any booking needs Open
An amount of ₹****.**/- was debited from my account by Agoda on **-**-****, whereas I paid for my booking in cash to the hotel and that amount was ₹****/-… ...
Oct 11, 2022 by Anshuman Agasti
Agoda - Prepaid proerty dint let us stay Closed
We booked out stay for *nd oct in kasauli through agoda..paid full amount online but when we reached the propert they said we are not connected with agoda and dint let us enter and then we had to go to some other hotel at **.** pm and we paid t...
Oct 07, 2022 by Kirandeep kaur johal
Agoda - Not got a Refund Closed
It’s been * month haven’t got refund yet.I’ve been chasing them for so many month and didn’t got any hope from them.Literally bad service provider I have come across...
Oct 05, 2022 by Arpit Srivastava
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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