Zomato
- Wrong product delivered Open
Hritik Jain filed this complaint against Zomato on Aug 08, 2020
I had ordered a pizza from zomato through a restaurant named Hakka Makka. I had ordered for a large chicken pizza with additional mushroom toppings. And to my surprise what i had received was a mini pizza which was smaller than domino's small pizza and with no mushroom toppings.When i contacted zomato they said that they have contacted the restaurant and they say they have delivered the right product.Even when i have shown them the picture of what i received but even then they looted my money.Additionally the pizza was uncooked and forget crust,it felt like i am eating sauce over chappati. Had to end up throwing into the dustbin as it was just uncunsumable.
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Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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