Zomato
- Wrong items got delivered and no resolution for the issue Open
Rohit filed this complaint against Zomato on May 09, 2023
I got wrong items as whole from the zomato order, though I tried to contact the support soon, I couldnt reach them due to poor customer support from zomato. I have even sent mail to the order@zomato.com as they requested with both video and images as proof. they agree with the issue but wont refund the amount. I havent done anything wrong i dont understand why i should bear the loss for their mistake. The whole purpose is to provide the requested items but instead they deliver what ever they is not the way right.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Yamaha Motor
"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "
Chandan K S
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