Zomato
- Wrong items delivered Open
gagana illur filed this complaint against Zomato on Jul 04, 2025
Order ID **********
I placed an order of Pongal and Mysore bajji from Babai Tiffins for my sick roommate and instead recieved a ghee Kharam idli and Uggani bajji. I did not know that the order was delivered at my doorstep and hence what I recieved was cold and inedible. I contacted customer care and they denied refund.
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Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Smartbuy
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
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