Swiggy
- Unauthorized charges added automatically to cart Open
Heena filed this complaint against Swiggy on Nov 30, 2019
I have a swiggy super subscription which is valid till *th dec'**. On **th Nov swiggy added an additional amount in my order. I realized that the amount is higher than items I ordered for so contacted customer care. They said they have added the amount as my renewal charges for another * months. Without my permission and asking if I want to continue how can they renew my subscription a week prior to the expiry of my current subscription?? They refuse to give me the refund. By the way this charge is higher than the monthly charge for * months.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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