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Swiggy (1085/2085)

2085 Total Complaints
1085 Total Resolved
52.04% Consumer Satisfaction

If you are searching for Swiggy Review on internet then you have reached the right place. You can read the full Swiggy Reviews here. Get answer to questions like if Swiggy is real or fake? Swiggy is legit or scam? if Swiggy is safe? All Swiggy reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Swiggy so that it help others to make wise decisions. The Consumer satisfaction score of Swiggy is 52.04% because out of 2085 consumer complaints, only 1085 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Swiggy?

If you are not satisfied with Swiggy, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Swiggy


But before filing a complaint, you should

a. Contact the customer support of Swiggy first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Swiggy - Bank account pending Closed

I payed the Swiggy *** , for tshirt , bag but still bending *week above. It's slove or call back....

Jun 22, 2026 by Akash G

Swiggy - Payment not received Closed

From phonepe my money was deducted and when I went to swiggy I saw that the message is there that your order is not received due to fail in payment...

Jun 03, 2026 by Hemlata Bhatt

Swiggy - Food not delivered by Swiggy Open

Did not receive food. Delivery agent not picking up call. Restaurant said agent picked up order already. It's been more than * hours. Swiggy not cooperating to process refunds. Order ID ***************...

May 29, 2026 by Tathagata Chakraborty

Swiggy - I d band Closed

Order deliver Marne ke Karan ID ko deactivate kar diya gaya hai please help MI yah ID chalu ki jaaye...

May 14, 2026 by Vahid Malik

Swiggy - Swiggy denied refund despite immediate cancellation Open

I placed a food order on Swiggy with Order ID *************** for ₹***. Due to an urgent situation, I cancelled the order within one minute of placing it. Despite the cancellation being immediate, Swiggy charged the full amount and denied ...

May 12, 2026 by Rameshwar Gurjar

Swiggy - Incorrect order delivered Closed

I received the incorrect order from swiggy and many times I have tried to reach the swiggy tem form meaasge form help and support call and send * * Emails. Still no response received form them and submit every proof as well but no act...

May 06, 2026 by Yukta Sikarwar

Swiggy - Refund Not Processed By Swiggy for Non Delivered Items Open

I have placed an pizza order on April **, *.** PM. The Restaurant confirmed me that they couldn't deliver it and Confirmed they will cancel it from their side. Today I received a message and Notification from Swiggy that it was delivered now * ...

May 03, 2026 by Kumaran

Swiggy - Double payment on swiggy instamart Closed

Complaint Summary I placed an order on Swiggy Instamart on April *, ****, under Order ID: ***************,from Nagpur to Pune address, during which I was charged twice for the same transaction due to a payment issue. one at time of booking ord...

Apr 22, 2026 by shreyash shende

Swiggy - Ordered Lifelong Projector Order on Product has a projection defect functional Instamart approved Open

Ordered Lifelong Projector (Order #***************) on **-**-****. Product has a projection defect (functional). Instamart approved return, but pickup agents only take photos of the product exterior. Backend system rejects return because 'produ...

Apr 22, 2026 by Saleem Md

Swiggy - Order not delivered on train but its being shown as delivered Closed

I ordered on swiggy from order on train feature. The restaurant confirmed that the order was cooked on time but no delivery partner eas assigned by swiggy. Also they show the order as delivered on app and they haven’t even given the refund. S...

Apr 18, 2026 by Manya Mishra

Swiggy - Contaminated food Open

I got contaminated food fungus on rotis and insect in vegetable tried to contact costumer service but no resolution was provided caused health issues to my sister...

Apr 08, 2026 by Khushi Jangid

Swiggy - Issue with Swiggy Order Delivery Not Received Closed

Dear Sir/Madam, I ordered food on Swiggy on *th April **** while traveling from Srikalahasti to Vijayawada on the Krishna Express (Train No. *****). PNR No: ********** I was expecting to receive the order at Vijayawada station, coach S...

Apr 07, 2026 by SIVA KISHORE MADEM

Swiggy - Swiggy Delivery Man asked for cash payment knowing fully well that the order has been paid through o Closed

this issue pertains to serious case of fraud by the Swiggy delivery person ( i am not putting the name/ number of the person right now) by asking for Cash Payment while delivering the order knowing fully well that the payment has already been ...

Mar 30, 2026 by Naman

Swiggy - Not giving Refund Closed

On **th March I order for *** rupees and I applied for cash on delivery that is every agent just said it is not available and you have to be through upi as he was denying to give my order I just paid him on upi he said that transaction has not ...

Mar 25, 2026 by Yogini jalandar chile

Swiggy - Refund request for cancellation Swiggy Order Closed

Refund request for cancellation Swiggy Order # *************** Hi Team, I am writing to raise a concern regarding my recent order. I placed a Chicken Harris * order from Arabian Restaurant, which was initially accepted. After waiting for ...

Mar 20, 2026 by Gajji Ramesh

Swiggy - No solution or refund Closed

I had ordered an manthi and fresh lime there wasn’t any bill first of all manthi didn’t had chicken and fresh lime tasted so bitter and had tiny particles in it and from past * days i have been trying to connect with swiggy and those people...

Mar 18, 2026 by Devipriya

Swiggy - Swiggy Delivered Incorrect Order Denied Refund and Closed Chats Repeatedly Open

...

Mar 17, 2026 by Suhani Shivakumar

Swiggy - FRAUD AND UNPROFESSIONAL behaviour by Swiggy and totally Fraud Customer Agents namely Hemanshu and S Closed

Hi Team, I am totally out Of words for the kind of FRAUD swiggy is doing with its customers. *) *st the app did not allow me to add coupons and directly placed the order. *) withing ** secs to * minute, i tried to cancel the order * ti...

Mar 14, 2026 by vikramjit singh

Swiggy - Free product not delivered Closed

I ordered * litre Dhara rice bran oil. There was supposed to be a free * ltr pouch of oil with it. It was printed on the oil container. Swiggy didn't deliver it. Even after raising the complaint through chatbot & waiting for close to ** min on ...

Mar 07, 2026 by Soumi Dey

Swiggy - Food deliver lesser than what is ordered Open

I ordered choco lava cake Showing weight ***/***gm but delivering not even ***gm please help me my money wasted in this item Swiggy also denied for refund....

Mar 01, 2026 by Rakshit Kumar

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How to file a complaint against Swiggy?

  • Go to "File a Complaint" page
  • Choose Swiggy and write your complaint in detail
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  • Get refund / replacement / damages from Swiggy

Questions about Swiggy

Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Swiggy?

CONTACT
080-46706906.

This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform

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What is Swiggy office address?

Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.

Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.

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What is Swiggy customer care email?

support@swiggy.in

Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition

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Where to find Swiggy discount coupons?

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Who is the Owner / CEO of Swiggy?

Sriharsha Majety

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