NAYABS ecart fraud
- Unauthorised COD order placed using my phone number and address Closed
Nithin M M filed this complaint against NAYABS ecart fraud on Mar 01, 2026
want to raise a complaint regarding an unauthorized Cash on Delivery (COD) order sent to my address through Ekart Logistics.
I did not place any such order. However, I received a call from the delivery agent stating that a product was ordered through online advertisements and was marked as postpaid (COD).
Since I had not placed the order, I refused to accept the parcel. The delivery agent asked for a cancellation OTP, which was sent to my registered mobile number. I shared the OTP only for cancellation purposes.
I am concerned that my phone number and address may have been misused to place this order without my knowledge or consent.
I request you to:
Investigate how my details were used without authorization.
Confirm that no further orders are placed using my number.
Take necessary action against the seller responsible.
I have not made any payment. However, I want to ensure that my personal information is not misused again in the future.
Kindly look into this matter urgently.
Thank you.
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Resolution Demanded:
Apology letter from company
Damages for loss and agony
NAYABS ecart fraud
Resolved
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Smartbuy
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
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