OYO Rooms
- Rooms not provided Closed
Prashant Balakrishnan Nair filed this complaint against OYO Rooms on Jun 14, 2019
We were recently in Darjeeling and booked rooms through OYO, when we called the property for the address he flatly denied to provide the address and said the rooms were full. We were * families stranded by not knowing what should be done, we were calling oyo frantically but the response time was so pathetic and they kept assuring a call back but none of them did actually call. After a while we received a call from another Hotel stating they had * rooms but the demand was that ,they need the payment in cash only. They also said whatever we paid for earlier booking cant be adjusted in this Hotel. So with no choice left, we checked in. To our dismay we were provided some shady rooms not clean no hot water and absolutely disgusting environment
I was told by the oyo guys my payment done for the earlier booking would be returned in * days i am still waiting my advise guys please do not book through Oyo they have picked all disgusting properties which are not advisable for family.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
OYO Rooms
Resolved
Frustrated? File a Complaint
Cleartrip
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
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