OYO Rooms
- OYO Closed
Kammakattu Vinay Reddy filed this complaint against OYO Rooms on Mar 09, 2024
It's a Money fraud with pre booked room. I've booked a room with OYO (Q*A*****) and paid the money in advance. I was not given accomodation and my money was also not given. The check-in time was at **pm but I reached there by *:** am . So I was ready for early check in charges. When I went to see the room, it's the most dirtiest place I've seen in my life. The description and the rooms don't match. the bathroom is not cleaned. I can't even describe the experience. I just cancelled the booking then and there. I called the customer care and told them everything. They asked for pictures proof and I've mailed them the same. But they refuted my claims as false, which is not the case. I did have an option of paying on site, booking in advance was my mistake. They told i would get ***rs refund which is not even the **% of the amount I paid. That too without even giving me any service. I want to move in legally with a consumer complaint.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
OYO Rooms
Resolved
Frustrated? File a Complaint
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
Related Complaints
OYO Rooms - Denied Hotel boarding Closed
This sequence of events amounts to: • Misrepresentation of the accommodation and facilities promised at the time of booking and reconfirmation. • Deficiency in service and failure to exercise reasonable care in vetting and monitoring lis...
Dec 26, 2025 by Ranjit Kadavergu
OYO Rooms - Refund not given Closed
I have booked a room on **th Feb **** and later canceled the room after visiting the hotel through Oyo customer care. They promised me a refund on that day and its been more than ** days and i still didnot get the refund. Customer care people k...
Apr 15, 2023 by N. L. Prasad
OYO Rooms - Refund since 2019 Closed
After cancelation of my oyo room. Oyo promised for money refund within ** days, but they not refund. After again mail they didnt give me a proper solution after waiting hours and hours here **** still i m waiting my **** amount refund .. Again ...
Apr 08, 2023 by Kavita
OYO Rooms - Money deducted twice but did not get the booking Closed
I booked a hotel named the premium villa located at kailash colony, delhii and payed the full amount for the same i.e ***. When i went to hotel the reception told me their is no booking on my name in their server. Then I called oyo customer su...
Mar 15, 2023 by Pranshu Kakkar
OYO Rooms - Money not refunded for order Closed
Dear Sir/Madam, I am writing to express my disappointment with the services provided by OYO. I made a booking for a hotel (Flagship Relax view,Shyam Nagar Road)through OYO's website for my stay from **th Jan,**** to **th Jan,****. However, w...
Feb 23, 2023 by Ujjal saha
