Flo Matress
- Return is not getting picked up Closed
Prachi filed this complaint against Flo Matress on Sep 11, 2024
I ordered a flow mattress and as per policy i could return it within hundred days, after sending confirmations and everything, they are still not picking up the mattress and not responding to my calls or messages
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Flo Matress
Resolved
Frustrated? File a Complaint
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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