Jiomart
- Return is not Accepting Open
Veera Katam filed this complaint against Jiomart on Oct 15, 2025
Good Evening Team,
Could you please help me on the below request, number of times spoken to the customer service unable to get help from them.
I have planned to install Jio AirFiber to my house on **th September and I have gone through the Jio devices and found the JioExtender which is expensive and I thought that the performance will be very good so that I purchased in advance the JioExtender* Mesh Wi-Fi System (JioExtender JMB**) which is required for my house, On **th September installed the AirFiber to my house since then I am trying to connect JioExtender JMB** in Jio Home App and unable to configure the extender to my AirFiber router tried number of times and I have called number of times to internet customer care they haven't helped me and said engineer will visit but no one visited to configure the extender and he said I also don't know how to configure, finally I came to know that JioExtender JMB** is not compatible device to AirFiber and the compatible device is JioExtender JE****.
I would kindly request you to please help me and let me know how to return the device and how I will get the refund for it, so that I can buy the JioExtender JE**** which is compatible.
I am suffering without the internet downstairs, please take immediate action and respond to this email.
Thank you in advance
Many thanks
Kind regards
Veera
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Resolution Demanded:
Refund / Credit for purchase
Jiomart
Resolved
Frustrated? File a Complaint
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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