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Jiomart
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How to resolve Jiomart complaints online
If you want to complain about a problem that relates to Jiomart, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Jiomart
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Social Network
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Legal Network
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Jiomart - Damaged good was delivered by jiomart Open
side panel torn, name plate missing, inside film scratched, there is also a big scratched on top...
May 25, 2026 by Aishika Nandy
Dear Sir/Madam, I purchased a ₹**** JioMart Gift Voucher and successfully added it to my account. On ** May ****, I placed an order (Order ID: JM*A*D*B*B**FF*D****) worth approximately ₹***.** using the voucher. One item was unavailable,...
May 21, 2026 by Shahzad Alam
Jiomart - Return rejected Closed
Maine complaint bhi kar Rakhi hai wo bhi **th April ko lekin aaj **th may hai lekin koe action nhi liya gya or Maine return **th April ko lgaya tha ...
May 13, 2026 by Purushottam
Jiomart - Refund not credited Open
Maine ek M size ka shirt order Kiya tha lekin mujhe *XL shirt delivered hua tha maine usko return kr diya tha aur wo product pick up bhi ho gya yahan se lekin ** din ho gya hai mujhe refund nhi mila h...
May 01, 2026 by Swejal Kumari
Jiomart - Not delevery from jiomart on time in quick delivery section Closed
I have ordered on jio mart grocery and vegitable in their quick section usually delevery happen in ** min to ** min but from last * hrs no delevery and also to cancel the order option not available multiple times asked to delever or to cancel a...
Apr 12, 2026 by Aniket diware
Jiomart - NOT ABLE TO ACCESS ACCOUNT Closed
They deliver very poor quality fruits and when I raise complaint they refund in early cases but now they have blocked my access and I have refund in my account...
Apr 04, 2026 by Jayesh
Jiomart - Refund not received Open
I ordered * items on Jiomart on ** Feb. And then a notification came that * items were out of stock, and a total refund of ₹*** will be refunded within seven working days. Today is ** March, and I received no refund till now. But the app is s...
Mar 15, 2026 by Kandregula Devi
Jiomart - Gift card redemption amount lapse Open
I have purchased **** gift card of jio mart and want to add this in wallet. I have not find any option there so I go to payment page where I recently saw the option of gift card add. When I add gift card than I saw there ****rs , there is only ...
Mar 15, 2026 by Virender Kumar
Jiomart - Package delivery getting delayed Closed
So I ordered a monitor on jiomart Initially the application only showed that tha order is shipped No way to cancel the order I kept calling the customer care They only said your order is not confirmed and you will get refunded No refund...
Mar 08, 2026 by Sumit singh
Jiomart - Jiomart login issue Closed
I've been trying to login to my jiomart account but showing invalid I have some refunds in the account....
Jan 17, 2026 by nandu
Jiomart - Returned item not picked up Closed
Return initiated but pickup is not done .I have given complaint to jiomart customer care they made me to wait for * days.. after * days no resolution was provided they made to wait me * month still no resolution was given from jiomart..from * ...
Jan 10, 2026 by Shameema
Jiomart - Order is returned but refund not received Open
I have returned order#*****************A which has been picked up on **st December **** ans was returned to warehouse on **rd Jan ****. It is more than ** days, I haven’t received my refund. I have created multiple tickets but that has been c...
Jan 09, 2026 by Amit Bose
Jiomart - Package not delivered despite of payment Closed
I have ordered BOAT Rockerz headphones from Jiomart on * January **** and already made payment of *** Rs. Via Paytm and it was supposed to reached to me on * January **** . They extended its expected delivery to * January **** with Tracking det...
Jan 04, 2026 by Anchal Mishra
Jiomart - Refund not received Open
I have order Avro chair pack of * but i rhave received damage chair, so have returned the same, return pickup on *th Dec by delivery *th Dec by Delhivery *RELIANCE SURFACE* AWB: *************** , received by warehouse on **th Dec. When i have n...
Jan 02, 2026 by Neeta Amit Jain
Jiomart - Not refund Closed
I have ordered a product (prepaid) from jiomart. Due some reason i am not able to take my product from the delivery partner. So my order gets cancelled automatically. After that day my jiomart account shows that the prepaid amount was refunded ...
Dec 26, 2025 by Souradipta Ghosh
Jiomart - Jiomart blocked my account for returning a product which is of low quality Open
I ordered * products from jiomart (i don't want to tell the name) I didn't like the fabric quality which is very thin and I didn't even wore it...for raising a complaint they blocked my account for asking them to take their product return or re...
Dec 26, 2025 by Sai Srilekha gattu
Jiomart - Damage product delivered Closed
the product received is not fit for consumption.The rice is heavily broken and contains visible dust and dirt.Due to this contamination and poor quality, the product is absolutely not suitable for eating and poses a risk to health.I had already...
Dec 22, 2025 by Deepak kumar
Jiomart - Refund not initiated Closed
I am writing to inform you that I had successfully returned the item, and the delivery agent also picked it up from my location. However, the refund has still not been initiated to my account. ...
Dec 20, 2025 by Iswarya Devi. B
Jiomart - Delayed delivery Closed
I ordered haldirams orange burfee .The order was earlier supposed to arrive by *th dec then got delayed to **th dec and then to **th dec thats today. Today(**th Dec) , It got delayed to ** dec...
Dec 17, 2025 by Parvani patil
Jiomart - Received a different product Closed
Delivered a wrong product and not accepting the return ...
Dec 17, 2025 by Aravind
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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