Brand Factory
- Regarding wrong charges for carry bag Closed
Divyanshu Agarwal filed this complaint against Brand Factory on Apr 17, 2019
I have purchased clothes from brand factory Agra and they charged me Rs. * for the carry bag. As it should be free of cost with every purchase. Why there are an extra carry bag charges. Why should we promote your company by paying for that carry bag?
On another hand I have also made a request for an alteration of a trouser, it is also chargeable for me as Rs.** but alteration should be free of cost. Then why there should be an alteration charge.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Brand Factory
Resolved
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