Refusing refund for delivering wrong product

Records save successfully

Zomato

- Refusing refund for delivering wrong product ^Closed

DEEPAK YADAV filed this complaint against Zomato on Aug 09, 2023

I have placed an order from zomato and wrong item was delivered. I have reached out to customer care for the same with image of the item but they said they can't do anything. Order ID - **********

Are you brand?

Resolve Complaint

Are you Lawyer?

Help Consumers

Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Zomato

1150 Total Complaints

632 Total
Resolved

54.96% Consumer Satisfaction

Frustrated? File a Complaint

Share complaint with others:

KFC

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava

Resolved

Related Complaints

Zomato - Zomato verifiipending ^Closed

I registered zomato deliver partner for ***.* weeks there have no updates.Till now there can see profile under verification.They didn’t call me and they are not ready to resolve my issue...

Jun 28, 2026 by Muhammed Shamleek E

Zomato - Order was not delivered i wait more than 2 hours ^Closed

I orderd food in zomato i wait more than * hours but i didn't get my order money was refunded but what is the value of * hours they didn't respond alsoo...

Jun 10, 2026 by Rahul yadav

Zomato - Received only half of the item ^Closed

I orders a pack of ** items box but received only half of the items i reported this issue to the Zomato team and mailed too but no use I want my money back ...

May 30, 2026 by JITHINKUMAR KASIMKOTA

Zomato - Request for refundOrder didn t delivered ^Closed

I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has already been deducted from my...

Apr 25, 2026 by SaniLato

Zomato - Package not delivered ^Closed

I had ordered food from Zomato and had made the payment before the order arrived but I neither received the order nor the refund. Please get me a refund....

Apr 13, 2026 by Tarun malik

Zomato