Fitbit
- Refused to repair smartwatch Open
Nagaraj S filed this complaint against Fitbit on Mar 26, 2019
I purchased Fitbit ionic Smartwatch from CROMA, Yelahanka branch. Display got damaged by me while using it. Approached Fitbit customer care for repair where I was ready to pay for repair charges. They refused to state they do not have a repair mechanism. Approached CROMA and same reply from them also. Watch costs Rs ***** and both companies are asking me to buy a new watch even though my current watch is just * month old. Can not believe that retail stores like CROMA could sell a product which does not offer a repair facility.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Fitbit
Resolved
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Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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