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Fitbit (3/8)

8 Total Complaints
3 Total Resolved
37.50% Consumer Satisfaction

If you are searching for Fitbit Review on internet then you have reached the right place. You can read the full Fitbit Reviews here. Get answer to questions like if Fitbit is real or fake? Fitbit is legit or scam? if Fitbit is safe? All Fitbit reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Fitbit so that it help others to make wise decisions. The Consumer satisfaction score of Fitbit is 37.50% because out of 8 consumer complaints, only 3 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Fitbit?

If you are not satisfied with Fitbit, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Fitbit and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Fitbit


But before filing a complaint, you should

a. Contact the customer support of Fitbit first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Fitbit

Find the contact details of Fitbit to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Fitbit - Missing product Open

Ordered fitbit luxe watch from get gear Google official distributor. But when i received the box it was empty. I raised the complaint to customer care service to which they simply said that we don’t have proper outer brown box unboxing video....

Apr 27, 2024 by Sravya Palavalasa

Fitbit - Received an empty box Open

I ordered fitbit luxe which is cost *****/- But received an empty box ...

Apr 24, 2024 by Sravya Palavalasa

Fitbit - Fake Package Closed

I bought a fitbit smart watch and ear buds from Ruhela Traders. But when it got delivered I found a Pheonix earphone and Yi Tong Digital Watch....

Jan 06, 2021 by Rahul Behera

Fitbit - I have ordered smart watch and earbuds but delivered local products of china made Closed

I have ordered smart watch and earbuds but they delivered local products of china made ...

Jan 03, 2021 by Muskan khatoon

Fitbit - Wrong product delivered inferior value Closed

Complaint ID *********** I ordered fitbit charger * for rs. ****, instead I was sent a pack of batteries of value rs. *** Now, i am receiving a message of being blocked from their paytm care email. I am unable to speak to the paytm ...

Jun 26, 2020 by Deepali

Fitbit - Product not fit for purpose Open

I bought a fitbit charge * in November. In February it developed * faults after their ** day refund period. The activity tracker did not work, and the screen display developed lines through it. After some time I was issued with a replacement.....

Jun 24, 2020 by Melanie Cordeaux

Fitbit - Wrong product Open

Sir I received wrong product from Paytm...and I complained to Paytm many times...but * time they gave me resolution that we delivered right product and again I complained then they said again we will do inquiry...

Jun 28, 2019 by Jatin Goyal

Fitbit - Refused to repair smartwatch Open

I purchased Fitbit ionic Smartwatch from CROMA, Yelahanka branch. Display got damaged by me while using it. Approached Fitbit customer care for repair where I was ready to pay for repair charges. They refused to state they do not have a repair ...

Mar 26, 2019 by Nagaraj S

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How to file a complaint against Fitbit?

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  • Choose Fitbit and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Fitbit

Questions about Fitbit

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

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