ZoomCar
- Refunds pending Open
Umesh Khot filed this complaint against ZoomCar on Sep 14, 2020
I have made * bookings with Zoomcar on Feb ** and ** with an offer for ***% refund on cancellation. However Zoomcar is not returning my money post cancellations. Everytime I called them got response as it will be credited in * weeks. I have raised query on app as well and haven't got any response. Now they are not accepting any calls for past bookings. It says I don't have any ongoing bookings. Its been * months I am waiting for my total refund of *****.
In this crucial COVID times, Zoomcar has kept our hard earned money and there haven't been any proactive communications or assurance regarding the same.
Below are the booking details -
Booking ID: JPS*NJHPP
Amount: ****
Cancelled on: ** Mar, ****
Booked on: Feb **, ****
Booking ID: JPS*NJ***
Amount: ****
Cancelled: * May, ****
Booked on: Feb **, ****
Attaching the screenshots of bookings.
Request you to please do the needful.
Thanks and Regards,
Umesh Khot
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Resolution Demanded:
Refund / Credit for purchase
ZoomCar
Resolved
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