Make My Trip
- Refund on Cancellation Open
Shihab Abdul Samath filed this complaint against Make My Trip on Mar 24, 2018
My Ticket was cancelled on *st February by Make my trip and I was sent a mail mentioning that since it is an Infant ticket they will not Deduct the Charges and Full amount of Rupees **** will be refunded to me. But they have refunded me Just Rs. ****. Even after writing so many mails they have not refunded the Entire Amount. Infact they have deducted the Cashback of Rupees **** from that amount which they should not have deducted because there are three other Adults also. But then also I did not said anything to them. Below is the details of Payment done
Total Amount to be Refunded : Rupees ****
Deducted the Cash Back amount of Rupees **** . After that the total Refund should be ****
What was refunded from Make My trip is as Below:
*st Feb : *** ( Transferred to my ICICI card )
*nd Feb : **** ( In wallet ) which I have never denied and I had mentioned also in my previous Mail.
This comes to a Total Refund of Rupees ****
Now the balance is **** – **** = ****
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make My Trip
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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