Ixigo
- Refund not received Closed
Swati filed this complaint against Ixigo on Nov 01, 2020
I booked two-way flight tickets with Ixigo and the flight was once rescheduled in July ending up in a total refund of the amount INR ****. This refund has not yet been issued by Ixigo. They mentioned that by mistake they missed this refund amount and didn't realize that they were supposed to return it to me.
The flights eventually got canceled in August due to COVID and a refund of INR **** is still pending. I am chasing ixigo for the last three months and they again said by mistake they forgot to initiate the refund.
Every time I call customer care, I hear that they are working and it is under process. The standard time they mention is * to ** business days but it has been three months since that request is under process. I hear the same thing every time that please wait for ** to ** hours and end up calling again after the wait.
A total refund of amount INR ***** is pending with Ixigo but clearly, they are persistent with their unprofessionalism in resolving my request.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Ixigo
Resolved
Frustrated? File a Complaint
AirIndia Express
"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."
Sulinder Singh
Related Complaints
Ixigo - Full refund not re Closed
I have booked flight for ***** and flight was cancelled by airlines and i have not received my full amount ...
May 12, 2025 by Preetam
Ixigo - Refund Closed
I booked a ticket of vistara from ixigo which i had to cancel due to name error vistara cancelled the ticket and refunded to ixigo but ixigo services are so pathetic they are looting the customers by giving senseless excuses and not refunding ...
Jul 05, 2024 by Shefali Devgan
Ixigo - Flight refund Closed
As per the booking dates i went to airport and flight got delayed for * hrs more. so i was cancelled my ticket and the total refund was done from airline team. But still ixigo saying we dont get refund from airline team. I have clear proofs for...
Apr 27, 2024 by surya dileep
Ixigo - Payment not received Closed
i book a train shalimar express on **th sept old delhi to jammu tawi after sucess payment suddenly my booking was canceled by ixigo . and then ixigo refund me the money in the form of ixigo money. from where i can transfer the money to original...
Sep 13, 2023 by Parshant singh
Ixigo - Money fraud by Ixigo for work from home job Closed
In the month of May **** I received a message on Telegram for work from home and was asked to do ratings for hotels on ixigo platform. Initially I was paid *** as an earnings and later on when doing further tasks was asked to pay ***** as depos...
Jul 04, 2023 by Peter Rodrigues
