Smytten
- Refund not received Closed
Haika Pall filed this complaint against Smytten on Feb 18, 2025
I ordered a product from smytten on *rd Feb but then I immediately cancelled it for which there it was written that your refund has been processed and it would take *-* business days to reflect in your account and till now there's no refund initiated in my account and also they don't have any customer care number and when you go to the help option there's ai bot who's chatting and giving the same reply over and over again and when I mailed them regarding the same they replied back to not to mail and chat at the help box only. It's been soo many days and there's nothing I received.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Smytten
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
I recently ordered * products from smytten on **st of January for which I paid *** immediately as by prepaid mode and then I got my parcel box on **rd of January as soon as I opened my box there was only one product Nivea Underarm Roll On other...
Jan 24, 2026 by Preeti Ghanekar
Smytten - Refund of skin care products which were not received Closed
I have place the order of skin care products for **** rs. through online payment method. But my order was cancelled and the refund of it still not received to my account. I have send the email for refund to the smytten company but they didn't r...
Jan 16, 2026 by Prajitarani Hiwale
Smytten - Package marked undelivered without contacting customer Closed
The shipment reached my city but was not delivered despite availability. And Package was marked undelivered without contacting customer as a result Courier failed to deliver and is now unreachable ...
Jan 16, 2026 by Urja Dawra
Smytten - Order not accepted by me Closed
Mere pass delivery agent ka phone aya tha toh unhone kaha ki aap online payment kar dije humne kar diya our products uss din aya hi nhi our call bhi nhi utha Raha hai phir kuchh din baad product aya toh Paisa manga rha tha ...
Jan 13, 2026 by Sanskar
Smytten - Refund Pending Due to Incorrect Order Status Closed
The order was cancelled by me at the doorstep through the delivery partner, and the same was confirmed via their official WhatsApp message. However, their app has not updated the order status and still shows it as “Shipped”, due to which my...
Jan 06, 2026 by Akanksha Singh